Daniella Salvador

I took great pride in ensuring positive overall customer experience. Customer-focused approach to trouble shooting, resolving problems and ensuring repeat business. Responsible for managing customer expectations in delivering superior levels of service. Recognized for continually delivering above-average customer service. I showed this through my learnt skills and tasks of:

• Working front counter, drive-thru, cleaning and other areas.
• Worked well with teammates and accepted coaching from management team.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.
• I have valuable experience in customer service and used my skills of empathy and understanding to help customers
• I was a quick learner and adapted to difficult and rushed situations
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Assisted other team members to achieve goals.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Became familiar with products to answer questions and make suggestions.
• Operated cash register to ring up final bill and process various forms of payment.
• Stocked shelves to organize aisles in assigned department.
• Escalated problems or complaints to relevant supervisor or manager for resolution.
• Accurately operated cash register to process customer payments.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.