Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Interests
Timeline
Generic

Daniella Sullivan

Iluka

Summary

Recent high school graduate with foundational knowledge and hands on experience in retail and customer service, willing to gain new skills and experience in the work environment assigned. My experience in different areas of work allows me to be flexible and be able to work as part of a team or as an individual. I am a disciplined and punctual person with excellent interpersonal and organisational skills.

Overview

2
2
years of professional experience

Work History

Party host/ kitchen hand

Decadance
05.2023 - Current
  • Food preparation and cleaning duties
  • Working with children
  • Handling money
  • Public speaking and hosting children’s parties
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Addressed and resolved any guest concerns promptly, maintaining positive atmosphere at all times.

Retail team member

Kmart
11.2023 - 02.2024
  • This Christmas casual role allowed me to learn customer service and problem-solving skills in a retail environment
  • Packaging online orders
  • Assisted customers on sales floor
  • Stock replenishment duties
  • Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
  • Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.

Sandwich artist

Subway
01.2023 - 05.2023
  • Food preparation
  • Face-to-face customer service
  • Handling money
  • Cleaning duties
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.

Retail Team Member

Toymate
11.2022 - 02.2023
  • Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.

Education

High School Diploma -

Prendiville Catholic College
Ocean Reef
11-2024

Skills

  • Multilingual (First language is English, fluent in Spanish and conversational Italian)
  • Customer service
  • Problem solving
  • Organisation
  • Communications
  • Flexible schedule

Hobbies and Interests

Languages, Sports, Health and Fitness, Fashion, Cooking, Outdoors, Music

Languages

English
Native or Bilingual
Spanish
Full Professional
Italian
Professional Working

Interests

  • I participate in various sports activities for physical activity and personal growth
  • I enjoy spending time outdoors and at the beach
  • Travelling and experiencing different cultures

Timeline

Retail team member

Kmart
11.2023 - 02.2024

Party host/ kitchen hand

Decadance
05.2023 - Current

Sandwich artist

Subway
01.2023 - 05.2023

Retail Team Member

Toymate
11.2022 - 02.2023

High School Diploma -

Prendiville Catholic College

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Daniella Sullivan