Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniella Tannous

Greystanes,NSW

Summary

Dedicated administrative professional with successful experience in fast-paced office settings, working for Lebanese and Australian companies. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

7
7
years of professional experience

Work History

Office Assistant

Account Estates Pty Ltd
02.2024 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files on a cloud.
  • Managing emails, organising external consultants for design work.
  • This role was on a casual basis and I was mainly involved in a line of communication with consultants in Lebanon completing work for this company.

Private Tutoring

Personal
01.2022 - 01.2024
  • Provided ongoing feedback to both students and parents regarding academic performance and growth opportunities within private tutoring sessions.
  • Expanded students'' vocabulary knowledge by introducing new words related specifically to their interests or career goals.
  • Boosted student engagement and motivation through the use of authentic materials, such as Arabic news articles, videos, and podcasts.
  • Collaborated with fellow educators to develop interdisciplinary lessons that connected Arabic language learning with other subjects areas such as history, art, or literature.
  • Promoted critical thinking and problem-solving skills by incorporating real-life scenarios into language practice activities.
  • Provided one-on-one tutoring sessions for struggling students, resulting in noticeable improvements in their performance and confidence.
  • Enhanced students'' Arabic language skills by implementing immersive teaching techniques and providing real-world examples.
  • Assisted with French homework by practicing assigned exercises and checking translation work.
  • Enhanced students'' language proficiency by tailoring lesson plans to individual needs and learning styles.

Optometrist Assistant

Hana Optic
01.2018 - 01.2019
  • Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
  • Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
  • Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
  • Maintained a clean and organized workspace, ensuring that all equipment was properly sanitized between uses.
  • Promoted eye health education, providing informative materials to patients on proper eyewear care and maintenance.
  • Reduced wait times for appointments by efficiently managing daily schedule adjustments due to cancellations or rescheduling requests.
  • Strengthened relationships with returning patients through personalized attention to individual needs during visits.
  • Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing, and contact lens fittings.
  • Enhanced practice efficiency by maintaining accurate electronic medical records for all patients.

Education

Bachelor of Economy - Economics And Science

Lebanese University
Tripoli, Lebanon
02.2019

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Data Entry
  • File Organization
  • Administrative Support
  • Professional and mature
  • Relationship Building
  • Calendar Management

Languages

English
Professional Working
Arabic
Native or Bilingual
French
Professional Working

Timeline

Office Assistant

Account Estates Pty Ltd
02.2024 - Current

Private Tutoring

Personal
01.2022 - 01.2024

Optometrist Assistant

Hana Optic
01.2018 - 01.2019

Bachelor of Economy - Economics And Science

Lebanese University

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Daniella Tannous