Daniella Vecchi
Roxburgh Park,VIC
Summary
I am a full-time university student with a strong background in leadership and team management. Former Team Leader in a fast-paced food industry, now with added retail experience, showcasing adaptability and a customer-centric approach. I possess a versatile skill set including effective communication, problem-solving, and adaptability. I am seeking a retail/sales opportunity to leverage my diverse skill set and I am eager to contribute to organizational goals.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Tattslotto/News and Giftware
Mill Park, VIC
02.2024 - Current
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Processed payments using cash register, credit card machine and POS system.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Counting tills and cash drawer maintenance.
Fast Food Team Leader
Carl's Jr Epping
Epping, VIC
09.2021 - 02.2024
- Assisted in training new team members to ensure proper food safety and procedures were followed.
- Offered support to keep team members motivated and working towards objectives
- Delegated daily tasks to team members to optimize productivity
- Maintained cleanliness throughout work areas, ensuring they're free of safety hazards
Education
St Monica's College
Epping, VIC10-2022
Bachelor of Psychological Science -
La Trobe University
Bundoora, VICSkills
- Experience in training individuals
- Proactive attitude towards completing tasks without supervision
- Ability to professionally handle conflicts
- Familiar with POS systems
- Basic Computer literacy
- Can work independently and with a team
- Highly motivated
- Upselling techniques
- Cash handling
Accomplishments
- Employee of the Month (2022 and 2023)
- Promoted to team leader within the first year of working
- Invited on a work trip to assist in the opening of a new store
- Staff Training
Timeline
Retail Assistant
Tattslotto/News and Giftware
02.2024 - Current
Fast Food Team Leader
Carl's Jr Epping
09.2021 - 02.2024
St Monica's College
Bachelor of Psychological Science -
La Trobe University
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