Detail-oriented with strong Communication skills. . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Audio Visual Technician – Conferences and events (casual)
Connected Event Group
01.2023 - Current
Assisted with the installation and operation of Audio visual equipment for public events and conferences
Provided technical support to event staff and presenters, reducing technical issues and delays.
Programmed and operated audio-visual equipment to support seamless live events.
Monitored and adjusted sound and lighting levels to optimize live event performance.
Set up projectors, laptops and microphones for live presentations.
Diagnosed and resolved problems with AV equipment and media management systems.
Managed compression, digitization and storage of audio and video data..
Controlled video input for live conferences or performances and pre-recorded productions.
Supported live events with well-controlled lights, sound and video streaming.
Events Staff Member (casual)
Aussie Events Logistics Pty
12.2022 - Current
Ticket gate supervisor at events and conferences
Welcomed guests to events, checked invitations, and oversaw proper seating.
Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
Set up event facilities and equipment, cleaned areas, and organized supplies.
Oversaw event operations to keep running smoothly.
Monitored and evaluated event operations to confirm continual compliance with regulations.
Events Manager/Audio Visual Technician - (Casual)
BE Productions
12.2022 - Current
Created and implemented technical support plans for audio-visual systems - specifically - operational set-up/pack down of Open air cinema equipment (projector/P.A./Screen)
Performed service and system maintenance as directed.
Monitored and adjusted sound and lighting levels to optimize live event performance.
Programmed and operated audio-visual equipment to support seamless live events.
Notified supervisors when major equipment repairs were needed.
Kept up-to-date records of materials, maintained inventory and corrected cataloguing errors.
Collaborated with team members to provide timely resolution of AV issues or obstacles and achieve smooth presentations.
Greeted patrons warmly and offered to assist with issues or needs.
Executed setup and breakdown of speakers, cables and computers.
Hospitality duties including food/drink service, ticketing, Sales etc.
Stocktaking and reporting to management
Supervising and training staff members
Freelance musician (stage name Dandelion Jackson)
Self employed
01.2000 - Current
Writing, Arranging/recording and performing original music for the purposes of stage performance
Participating in group ensembles for the purposes of stage performance
Writing, Arranging/recording and performing original music for the purposes of film and theatre soundtrack
Interpreting and arranging jazz standard compositions for music performance
Assisting others with composition and arrangements of original music for professional use
(Performed as part of Cat Empire National Tour around Australia and have toured around Japan)
Managing social media promotion
Creating and maintaining web presence and uploading of material online
Graphic design on promotional material and online promotional material
Preparing and submitting grant applications
Events co-ordination and project management
Graphic design and art creation of band artwork
Conceptualisation and direction of film clips and photoshoots
Editing video content for uploading to Youtube and social media
Planning and implementing national and international tours
Office Manager
Australian Association of Family Therapy Incorporated
07.2008 - 05.2024
Book keeping and maintenance of financial records – Reckon OS
Management of office administration staff
Managing website/newsletter and general correspondence with membership
Liaising and management of communication of Committee of management
Attend and minute meetings of executive committee meetings
Prepare and distribute agendas and minutes of all Committee/subcommittee meetings
Preparation and distribution of information and documentation to membership regarding AGM’s, conferences, reports etc.
Assisting PCO and conference committee with organisation and management of annual conference
General administration and record keeping (file management etc.)
Preparing and submitting grant applications
Liaising with educational institutions and other MA’s and Mental health service providers
Assisting with the organisation and operations of regular Professional development events and presentations
Handling Sales of merchandise
Providing customer assistance at events, front of house/front desk interface
Payroll generation
Graphic design of promotional material or documentation
Strategic planning and governance
Marketing and promotion
Managed compliance to keep organization operating within legal and regulatory guidelines.
Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Assisted in organizing and overseeing assignments to drive operational excellence.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Defined clear targets and objectives and communicated to other team members.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Treasurer/Secretary/Events co-ordinator Not for Profit Community Gallery
Synergy Gallery Inc.
01.2010 - 01.2012
Participating on a committee of management
Scribing and distributing minutes of meetings
Updating social media/website
Book keeping and financial reporting
Organising fundraising major fundraising events/festivals
Participate in the organising and running of exhibitions and events
Assisting in designing calendar of events/exhibitions
Manage marketing campaigns
Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Implemented project management techniques to overcome obstacles and increase team productivity.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Monitored front areas so that questions could be promptly addressed.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Organized spaces, materials and catering support for internal and client-focused meetings.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Swimming Instructor
Van Dyke’s Swimming Academy
02.2008 - 04.2009
Swimming Instructor to Children 5-12 years old
Office Administrator/Book keeper
Diane Yeomans and Associates
03.2006 - 11.2007
Book keeping – MYOB OS
Office duties
Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Reconciled account files and produced monthly reports.
Interacted with customers by phone, email, or in-person to provide information.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Market research Phone operator
Wallis Consulting Group
01.2003 - 01.2007
Conducting Market research in a call centre
Market research
Education
Certificate III - Music (sound Production)
NSW TAFE
Newcastle, NSW
11.2024
Advanced Diploma of Music Performance - Music
Melbourne Polytechnic (Former NMIT)
Fairfield
11.2007
Certificate IV Book Keeping - Accounting
Kangan Batman TAFE
Essendon
01.2007
Diploma of Visual Arts - Photography - Art
Melbourne Polytechnic (Former NMIT)
Preston, VIC
11.2005
Traineeship in office administration -
Kangan Batman TAFE
Broadmeadows, VIC
11.2002
Skills
Microsoft Suite
Reckon OS
MYOB
WordPress Website OS
Video Conferencing
Video Editing
Content Management
New Technology Integration
Client Communication
Wireless microphone systems
AV issue resolution
Strong verbal and written communication
Powerpoint
Outlook express
Various music programs (Protools/musescore/Sibelius etc)
Very good understanding of both Microsoft and Apple OS
Excellent communication skills gained through my experience as an office manager and especially as a performer and leader of many different music groups I have also volunteered on a committee of management for a not for profit art gallery and understand the subtleties of different human interactions and the importance of maintaining balance and equity amongst peers, co-workers, volunteers etc
Attentive
Imaginative/creative
Straightforward and conscientious
Additional Information
Responsible service of Alcohol certificate
Personal Information
Date of Birth: 05/31/1981
References
Banu Moloney, Committee member of AAFT Inc., b.moloney@latrobe.edu.au, 0407 326 790
Certification
White Card
RSA Certification
First Aid/CPR Certification
Chief Fire Warden Certification
Timeline
Audio Visual Technician – Conferences and events (casual)
Connected Event Group
01.2023 - Current
Events Staff Member (casual)
Aussie Events Logistics Pty
12.2022 - Current
Events Manager/Audio Visual Technician - (Casual)
BE Productions
12.2022 - Current
Treasurer/Secretary/Events co-ordinator Not for Profit Community Gallery
Synergy Gallery Inc.
01.2010 - 01.2012
Office Manager
Australian Association of Family Therapy Incorporated