Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Danielle Athanasiou

Townsville,QLD

Summary

Experienced in fast-paced environments. Demonstrated consistently strong work ethic and adherence to company policy and procedures. Excellent communication and organizational skills. Self-motivated and team player.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Eyelash Extension Technician

In Your Face Beauty
Townsville, QLD
01.2019 - Current
  • Listened to client preferences for effect created by eyelash extensions and suggested best-suited products.
  • Educated clients on appropriate care of new eyelashes.
  • Cultivated relaxing, comfortable environment for salon services to enhance client experiences.

Food and Beverage Attendant

RSL Club
Townsville, QLD
02.2021 - 12.2021
  • Supported and assisted team members in all areas of coffee shop, kitchen and dining room,
  • Assisted wait staff with timely food delivery and guest requests.
  • Provided service during events of up to 300 people, including function setup and fine dinning plate service.

Visitor Service Assistant

Outback At Isa
Mount Isa, QLD
05.2016 - 12.2017
  • Promote Mount Isa and region as tourism destination.
  • Sold admission, processed payments and issued tickets.
  • Provide comprehensive and accurate visitor information to both internal and external customers
  • Give advice in respect to local and regional visitor services
  • Accommodation and tour bookings
  • Update website and other digital platforms
  • Administrative duties

Sales Assistant

Just Group
Mount Isa, QLD
10.2013 - 04.2016
  • Built relationships with customers and community to promote long term business growth.
  • Encouraged sales through promotions and special offers to customers.
  • Executing planograms to prepare store for special promotions and seasonal updates.
  • Supported loss prevention goals by monitoring shop floor.
  • Set and achieved company defined sales goals and all KPIs.
  • Informed customers of promotions to increase sales productivity and volume.
  • Worked independently with minimal supervision.

Sales Assistant/3IC

Goldmark Jewellers
Mount Isa, QLD
11.2012 - 01.2014
  • Achieved #1 position for QLD South Region in Highest Average Sale Salesperson, 2012 and 2013
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Coached new sales staff on store policies and strategies for increasing revenue.
  • Set and achieved company defined sales goals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Prepared and deliver customer sales quotes.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Coffee Shop Assistant/Short Order Cook/Gaming Attendant

Mount Isa Irish Club
Mount Isa, QLD
03.2007 - 11.2012
  • Experienced with busy service times, preparing meals on demand.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Created wide variety of hot and cold drinks.
  • All gaming and cashier duties.

Community Support Worker

Kalkadoon Tribal Council
Mount Isa, QLD
01.2005 - 02.2007
  • Assisted in implementation of community support services in alignment with needs.
  • Liaised with community members, recommending resources and programs.
  • Established networks to increase community awareness of new programs.
  • Night patrol officer

Education

Certificate III In Community Services - Family And Community Services

TAFE Queensland - Pimlico
Townsville, QLD
06.2018

Skills

  • Hospitality Service Expertise
  • Warm and Friendly
  • Customer Service
  • Task Prioritization
  • Available Nights, Weekends and Holidays
  • Strong Communication and Interpersonal Skills
  • Safety and Cleanliness Standards

Certification

  • TAB Compliance 2021
  • Responsible Service of Alcohol 2021 - 2024
  • Provide Responsible Gambling Services 2021 - 2024

Timeline

Food and Beverage Attendant

RSL Club
02.2021 - 12.2021

Eyelash Extension Technician

In Your Face Beauty
01.2019 - Current

Visitor Service Assistant

Outback At Isa
05.2016 - 12.2017

Sales Assistant

Just Group
10.2013 - 04.2016

Sales Assistant/3IC

Goldmark Jewellers
11.2012 - 01.2014

Coffee Shop Assistant/Short Order Cook/Gaming Attendant

Mount Isa Irish Club
03.2007 - 11.2012

Community Support Worker

Kalkadoon Tribal Council
01.2005 - 02.2007

Certificate III In Community Services - Family And Community Services

TAFE Queensland - Pimlico
  • TAB Compliance 2021
  • Responsible Service of Alcohol 2021 - 2024
  • Provide Responsible Gambling Services 2021 - 2024
Danielle Athanasiou