DANIELLE BIRD
Gymea Bay,NSW
Summary
Experienced team leader and member with over 5 years in a leading national retail brand. Eager for a new challenge to expand and utilize skills in a different industry or organization. Ready to bring proven track record of high performance to a fresh opportunity within a dynamic team environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Leader
BIG W
Miranda
01.2017 - Current
- Accountable to lead the Soft Goods team and to co-ordinate the smooth running of the Soft Goods section for customers
- Responsible for the team roster & daily breaks, planning & allocation of team activities, team training, procedure quality controls, workplace safety checks, stock-take & ordering, product & promotional displays and escalated customer product enquiries
- Consistently completed section activities to quality standards, within budget & time allocations and achieving stock clearance & loss targets
- Various Team Leader and Team Member roles at the Miranda department store – Top 10 nationally for store turnover
Team Member
BIG W
Miranda
01.2017 - Current
- Hands-on, working within the team, across all sections of the department store – Click & Collect and Check-out counters, Soft Goods section, Hard Goods section, Store-Room & Loading Dock
- Responsible for completion of all front and back of store activities to standard; Product & promotional display set-up, Stock handling & shelf filling, Customer product enquiries & product purchase fulfillment
- Various Team Leader and Team Member roles at the Miranda department store – Top 10 nationally for store turnover
Retail Assistant
JUSTCUTS
01.2020 - 01.2021
- Accountable for the quality and impact of its digital presence, and the availability and presentation of retail products for sale; for 5 salons
- Responsible for copy / imagery / placement of social media advertising, management of Facebook / Instagram, Google & POS pages, retail display presentation, retail product stock-take & ordering and payroll data entry
- Internship
Hospitality Assistant
INC Café & Melt Espresso
01.2017 - 01.2018
- Hands-on, working within the team, across all sections of the restaurant – Dining Room, Service Counter and Kitchen
- Responsible for completion of all front and back of house activities to standard; Customer Greeting & Seating, Food Orders, Food Making, Table Service, Cleaning, Bill Handling & Customer Farewell
- Work placements
Education
Certificate IV - Business
TAFE NSW
NSWBachelor of Health Science - Naturopathy
Endeavour College
Certificate 2 - Hospitality
TAFE
01.2018
Higher School Certificate - undefined
Kirrawee High School
01.2018
Skills
- Team Management
- Training & Coaching
- Retail Operations management
- Digital Marketing & Communications
- Customer Service management & delivery
- Food Production processing and fulfillment
- Workplace safety & compliance
- Cost Budget & Stock Target management
- Rostering & Time Sheet approval
- Inventory management store control
- Stock-take & ordering
Certification
- Current:
- First Aid Certificate
- Fire Training Certificate
- RSA Certificate
- NSW Drivers License
Timeline
Retail Assistant
JUSTCUTS
01.2020 - 01.2021
Team Leader
BIG W
01.2017 - Current
Team Member
BIG W
01.2017 - Current
Hospitality Assistant
INC Café & Melt Espresso
01.2017 - 01.2018
Bachelor of Health Science - Naturopathy
Endeavour College
Certificate 2 - Hospitality
TAFE
Higher School Certificate - undefined
Kirrawee High School
Certificate IV - Business
TAFE NSW