Danielle Biscan
Rowville,Australia
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Best Practice and MedTech appointment scheduling system to manage hundreds of patients weekly. Organized and accurate in managing patient flow.
Overview
9
9
years of professional experience
Work History
Administrative Officer
Douglas & Harrrison Accountants
02.2024 - Current
Casual Employment - Remote
Data Entry of Client Accounts
Conversion of Client Accounts from different Accounting Packages
Medical Receptionist
Colchester & Knoxfield Medical Centre & Travel
01.2016 - Current
- Contributed to a welcoming atmosphere by greeting patients warmly upon arrival and assisting them throughout their visit.
- Managed high call volumes, directing calls to appropriate departments while providing accurate information to callers.
- Assisted in billing processes, ensuring accurate records and timely payments from insurance companies and patients.
- Provided exceptional customer service, promptly addressing concerns and resolving issues to maintain a positive environment.
- Supported administrative tasks such as filing, data entry, and document preparation for medical professionals.
- Liaise with Allied Health
Education
Apply First Aid Course -
01.2021
Certificate III - Children's Services
Coonara Community House
Melbourne02-2014
Short Course - Customer Service Skills Training, Use Hygienic Practices for Food Safety
The Salvation Army Education & Training Services
01.2013
Initial Training - Responsible Service of Alcohol Program
Victorian Commission for Gambling and Liquor Regulation
01.2013
Certificate III - Children’s Service
Coonara Community House
01.2013
Course in First Aid Management of Anaphylaxis - undefined
01.2012
Skills
- Microsoft Office XP (Word, Excel)
- Microsoft Office Outlook
- Internet Explorer
- MedTech (Medical)
- Best Practice (Medical)
- QuickBooks
- XERO
- MYOB
Software Packages
- Microsoft Office XP (Word, Excel)
- Microsoft Office Outlook
- Internet Explorer
- MedTech (Medical)
- Best Practice (Medical)
- QuickBooks
- XERO
- MYOB
Referemces
Heather Kalliwell
Colchester Medical Centre
Practice Nurse
Phone: 0431 850 817
Paul Perry CA
Douglas & Harrison
Director
Ph: 0488 143 443
Timeline
Administrative Officer
Douglas & Harrrison Accountants
02.2024 - Current
Medical Receptionist
Colchester & Knoxfield Medical Centre & Travel
01.2016 - Current
Short Course - Customer Service Skills Training, Use Hygienic Practices for Food Safety
The Salvation Army Education & Training Services
Initial Training - Responsible Service of Alcohol Program
Victorian Commission for Gambling and Liquor Regulation
Certificate III - Children’s Service
Coonara Community House
Course in First Aid Management of Anaphylaxis - undefined
Apply First Aid Course -
Certificate III - Children's Services
Coonara Community House
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