Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Danielle Burns

Dunsborough,Australia

Summary

Motivated job seeker with flexible availability and a positive, outgoing demeanor. Strongly motivated to achieve success in any role. Proactive in pursuing opportunities for personal and professional growth through continuous learning and skill development.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Registered Nurse

WACHS
01.2022 - Current
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.

Waitress/Kitchen Hand

Olio Bello
08.2021 - 01.2022
  • Communicated with kitchen staff frequently to stay up to date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Implemented sanitary food handling, holding and service protocols.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.

Cellar Door Sales Assistant

Windance winery
06.2020 - 05.2021
  • Answered incoming telephone calls to provide store, products, and services information.
  • Fostered relationships with customers to expand customer base and retain business.
  • Highlighted target products with eye-catching signage, displays and shelf positions.
  • Used product knowledge to assist customers and suggest products.
  • Built strong relationships with clients to maintain loyalty and promote efficient operations.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Completed financial transactions such as trades, wire transfers and payments.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.

Restaurant Waitress

Palmers Restaurant
08.2017 - 08.2018
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Stocked server areas with supplies before, during and after shifts.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Waitress Fine Dining

Knee Deep Wines
11.2016 - 08.2017
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Set up dining room to meet hospitality and service standards.

Assistant Dairy Manager

IGA
01.2015 - 10.2016
  • Pulled out of date products from shelves and cases, disposing of items in proper bins.
  • Addressed customer questions and explained key information about newly stocked dairy offerings.
  • Sanitized desks and wiped down high-touch areas to avoid germ spread and illness.
  • Confirmed pricing accuracy and checked all department signage, maintaining correct sale prices.
  • Answered incoming telephone calls to provide store, products and services information.
  • Tracked industry trends and pursued professional development opportunities to strengthen product and service knowledge.
  • Highlighted target products with eye-catching signs, displays and shelf positions.

Education

Bachelor of Science - Nursing

Edith Cowan
Bunbury
01.2022

Skills

  • Food safety and sanitation
  • Food and Beverage Service
  • Cleaning and Sanitizing
  • Reliable and Responsible
  • Attention to detail
  • First aid and safety
  • Compassionate client care
  • Customer service
  • Strong multitasking
  • Team collaboration

Certification

  • First aid training
  • Manual handling
  • Double vaccinated
  • Police clearance
  • Reliable car and license

Timeline

Registered Nurse

WACHS
01.2022 - Current

Waitress/Kitchen Hand

Olio Bello
08.2021 - 01.2022

Cellar Door Sales Assistant

Windance winery
06.2020 - 05.2021

Restaurant Waitress

Palmers Restaurant
08.2017 - 08.2018

Waitress Fine Dining

Knee Deep Wines
11.2016 - 08.2017

Assistant Dairy Manager

IGA
01.2015 - 10.2016

Bachelor of Science - Nursing

Edith Cowan
Danielle Burns