Danielle Causby
Launceston,TAS
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Senior Dental Assistant
Innova Dental
05.2021 - Current
- Demonstrated expertise in various types of orthodontic appliances installation which led to a reduction in dentist''s time spent on fitting procedures.
- Assisted dentists in complex procedures, ensuring high-quality results and reduced treatment time.
- Assisted in complex surgical procedures, showcasing strong dexterity and knowledge of dental anatomy.
- Enhanced team efficiency by organizing dental instruments and equipment for easy access during procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained accurate patient records, streamlining administrative processes and enhancing the overall quality of care provided.
- Provided compassionate chairside assistance during treatments, alleviating patient anxiety and improving their experience at the clinic.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Dental Assistant
AK Endodontics / Elphin Dental
12.2020 - 05.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
Shift Superviser
Liveat Fresh Eating
02.2017 - 12.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Certificate III - Dental Assisting
TasTAFE
Alanvale, TAS07.2022
Skills
- Patient care excellence
- Motivation and Initiative
- Detail Oriented
- Oral hygiene education
- Infection control expertise
- Appointment Scheduling
- Patient Records Management
- Dental procedure assistance
- Complex Problem-Solving
- Oral Surgery
- Clinical Support
- Data confidentiality measures
Timeline
Senior Dental Assistant
Innova Dental
05.2021 - Current
Dental Assistant
AK Endodontics / Elphin Dental
12.2020 - 05.2021
Shift Superviser
Liveat Fresh Eating
02.2017 - 12.2020
Certificate III - Dental Assisting
TasTAFE
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