Summary
Overview
Work History
Education
Skills
attributes skillset
references
Certification
Timeline
Generic

Danielle Cowley

Thornlands,QLD

Summary

A organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others and a quick learner.

Seeking and wanting to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Truck Driver

Salvation Army
03.2020 - 03.2023
  • Improved on-time delivery rates by effectively planning and executing efficient driving routes.
  • Enhanced customer satisfaction by maintaining open communication with clients before and during pickups.
  • Timely and punctual manners towards the customers in person and on the phone.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Managed approximately 10 to 15 pick ups from customers, some days it would exceed to 18 pick ups.

Child Safety Officer- Work Experience

Child Safety Services
07.2022 - 10.2022
  • Ensured timely interventions by maintaining accurate documentation and reporting concerns promptly to appropriate authorities.
  • Increased knowledge of child protection laws and regulations by attending professional development trainings and staying current on best practices.
  • Upheld ethical standards in all aspects of work as a Child Safety Officer, ensuring confidentiality and treating families with respect and empathy.
  • Conducting and facilitating parental visitations in the centre.
  • providing assistance for team members with phone calls, emails and documenting visitations.

Dog Team Attendant

Animal welfare league QLD- volunteer
03.2018 - 03.2020
  • Improved animal well-being and socialization by providing daily care, including feeding, grooming, exercising, and regular interaction with other dogs.
  • Collaborated with staff members to implement behavioural modification plans for dogs with specific needs, resulting in improved behaviour and increased chances of successful adoptions.
  • Maintained accurate inventory records for food, supplies, and medication within the facility, ensuring timely replenishment when necessary.
  • Cleaned and sanitized cages and living areas to promote health and wellbeing.
  • Provided companionship and comfort to animals in need of extra love and attention.


House Cleaner

AustClean Interior & Exterior Home & Office Cleaning Services
06.2010 - 07.2018
  • Responsible for checking the trash, cleaning the windows, and stocking supplies
  • Maintained a high level of hygiene in clients'' homes by sanitizing surfaces and disinfecting high-touch areas.
  • Collaborated with team members to complete large-scale cleaning projects efficiently and effectively.
  • Adhered strictly to safety protocols while using chemicals or equipment, minimizing risks of accidents or injuries.
  • Ensured cleanliness of exterior spaces such as patios and walkways through power washing and sweeping.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

House Cleaner

Chardy's Angels Home and Office Cleaning
08.2017 - 01.2018
  • Adhered to strict safety protocols while using various cleaning products and equipment, minimizing accidents or injuries on the job.
  • Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Provided general industrial cleaning duties including carpet cleaning, vacuuming, and window cleaning.

Education

Bachelor of Human Services/Criminology and Criminal Justice - Human Services/Criminology

Griffith University
Brisbane, QLD
03.2024

Diploma of Justice Studies -

TAFE Queensland
Mount Gravatt, QLD
11.2012

High School Diploma -

Mabel Park State High School
Slacks Creek, QLD
11.2011

Skills

  • Delivery Scheduling
  • Route Planning
  • Problem-solving capabilities
  • Teamwork and collaboration
  • Mail Handling
  • Time management
  • Filing
  • MS Office
  • Organizational skills
  • Telephone Etiquette
  • Teamwork and Collaboration
  • Positive Attitude

attributes skillset

  • Able to work as part of a team or independently
  • Able to learn new skills effectively and in a timely manner
  • Able to take initiative and take responsibility
  • Excellent communication skills and able to liaise with a wide variety of people
  • Strong work ethic, reliable and punctual
  • Trustworthy and able to handle sensitive and confidential information
  • Willing to take on new challenges and work to deadlines

references

  • Dylan Barstys- Salvation Army Manager, 0498201851
  • Mrs Helen Lynch, Aust-Clean Team Leader, 0420 688 345
  • Melanie O’Brien, Personal Character, 0424 784 557

Certification

  • Certificate III Driving Operations
  • HR License
  • RSA & RSG
  • Certificate II Information Technology

Timeline

Child Safety Officer- Work Experience

Child Safety Services
07.2022 - 10.2022

Truck Driver

Salvation Army
03.2020 - 03.2023

Dog Team Attendant

Animal welfare league QLD- volunteer
03.2018 - 03.2020

House Cleaner

Chardy's Angels Home and Office Cleaning
08.2017 - 01.2018

House Cleaner

AustClean Interior & Exterior Home & Office Cleaning Services
06.2010 - 07.2018

Bachelor of Human Services/Criminology and Criminal Justice - Human Services/Criminology

Griffith University

Diploma of Justice Studies -

TAFE Queensland

High School Diploma -

Mabel Park State High School

Similar Profiles

CREATE PROFILE
Danielle Cowley