Danielle Cowley
Slacks Creek
Summary
An organized Truck Driver with a proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others and a quick learner. Seeking a different career path and wanting to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Parcel Sorter
Australia Post
11.2024 - Current
- Complied with safety, health, and environmental regulations as prescribed by law.
- Lifted and slid packages weighing up to 15kgs on conveyor belts to transport items.
- Minimized package damage by carefully handling fragile items during the sorting process.
- Collaborated with team members for seamless handoffs of sorted parcels, improving overall workflow.
- Maintained a clean and organized work environment, reducing potential hazards and increasing productivity.
- Swiftly adapted to changes in parcel volume during peak seasons or holidays, effectively managing workload fluctuations without compromising quality or timeliness.
- Operated conveyor belts and other machinery safely and efficiently, maximizing productivity while minimizing downtime due to equipment malfunctions.
Truck Driver
Salvation Army
03.2020 - 03.2023
- Improved on-time delivery rates by effectively planning and executing efficient driving routes
- Enhanced customer satisfaction by maintaining open communication with clients before and during pickups
- Timely and punctual manners towards the customers in person and on the phone
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations
- Managed approximately 10 to 15 pickups from customers, some days it would exceed to 18 pickups
Child Safety Officer- Work Experience
Child Safety Services
07.2022 - 10.2022
- Ensured timely interventions by maintaining accurate documentation and reporting concerns promptly to appropriate authorities
- Increased knowledge of child protection laws and regulations by attending professional development trainings and staying current on best practices
- Upheld ethical standards in all aspects of work as a Child Safety Officer, ensuring confidentiality and treating families with respect and empathy
- Conducting and facilitating parental visits in the Centre
- Providing assistance for team members with phone calls, emails and documenting visits
Dog Team Attendant - Volunteer
Animal welfare league QLD
03.2018 - 03.2020
- Improved animal well-being and socialization by providing daily care, including feeding, grooming, exercising, and regular interaction with other dogs
- Collaborated with staff members to implement behavioural modification plans for dogs with specific needs, resulting in improved behaviour and increased chances of successful adoptions
- Maintained accurate inventory records for food, supplies, and medication within the facility, ensuring timely replenishment when necessary
- Cleaned and sanitized cages and living areas to promote health and wellbeing
- Provided companionship and comfort to animals in need of extra love and attention
House Cleaner
AustClean Interior & Exterior Home & Office Cleaning Services
06.2010 - 07.2018
- Responsible for checking the trash, cleaning the windows, and stocking supplies
- Maintained a high level of hygiene in clients' homes by sanitizing surfaces and disinfecting high-touch areas
- Collaborated with team members to complete large-scale cleaning projects efficiently and effectively
- Adhered strictly to safety protocols while using chemicals or equipment, minimizing risks of accidents or injuries
- Ensured cleanliness of exterior spaces such as patios and walkways through power washing and sweeping
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
Education
Bachelor of Human Services - Criminology and Criminal Justice: Human Services/Criminology
Griffith University
Brisbane, QLD03.2024
Diploma of Justice Studies - undefined
TAFE Queensland Mount Gravatt
Mount Gravatt, QLD11.2012
High School Diploma - undefined
Mabel Park State High School
Slacks Creek, QLD11.2011
Skills
- Route Planning
- Problem-solving capabilities
- Time management
- Filing Organization
- MS Office
- Organizational skills
- Telephone Etiquette
- Teamwork and Collaboration
- Positive Attitude
- Communication Skills
Certification
- Certificate III Driving Operations
- HR License
- RSA & RSG
- Certificate II Information Technology
References
- Dylan Barstys, Manager, Salvation Army, 0498 201 851, dylan.barstys@salvationarmy.org.au
- Mrs Helen Lynch, Team Leader, Aust-Clean, 0420 688 345, helen-lynch@gmx.com
Attributesskillset
- Able to work as part of a team or independently.
- Able to learn new skills effectively and in a timely manner.
- Able to take initiative and take responsibility.
- Excellent communication skills and able to liaise with a wide variety of people.
- Strong work ethic, reliable and punctual.
- Trustworthy and able to handle sensitive and confidential information.
- Willing to take on new challenges and work to deadlines.
Timeline
Parcel Sorter
Australia Post
11.2024 - Current
Child Safety Officer- Work Experience
Child Safety Services
07.2022 - 10.2022
Truck Driver
Salvation Army
03.2020 - 03.2023
Dog Team Attendant - Volunteer
Animal welfare league QLD
03.2018 - 03.2020
House Cleaner
AustClean Interior & Exterior Home & Office Cleaning Services
06.2010 - 07.2018
Diploma of Justice Studies - undefined
TAFE Queensland Mount Gravatt
High School Diploma - undefined
Mabel Park State High School
- Certificate III Driving Operations
- HR License
- RSA & RSG
- Certificate II Information Technology
Bachelor of Human Services - Criminology and Criminal Justice: Human Services/Criminology
Griffith University
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