Danielle De Weert

• Customer Service, Client consultation, Skin diagnosis, Proficient in using Shortcuts software package, reception duties, scheduling appointments, time management, facials, waxing, massage, pedicure, manicure, facial waxing, lash & brow tinting, lash-lifting, microdermabrasion, Micro-hydra-lift, LED light therapy, IPL laser treatments, spray tanning, product sales, building relationships and maintaining trust within clientele.
• Increased salon revenue through upselling additional services and retail products to clients.
• Streamlined appointment scheduling processes, improving efficiency and reducing wait times for clients.
• Maintained a loyal clientele base by consistently delivering high-quality beauty treatments and exceptional customer service.
• Provided expert guidance on at-home skincare routines using specific products that catered to each client''s unique needs.
• Implemented new treatment protocols, ensuring adherence to industry best practices and company standards.
• Collaborated with team members to create seasonal promotions, resulting in an increase in bookings and sales.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Created a welcoming environment for clients by maintaining a clean, organized, and visually appealing treatment room.
• Conducted thorough client consultations to assess individual needs and develop customized treatment plans.

• Facials, waxing, massage, pedicures, manicures, brow shaping, eyelash lifts, product sales, reception duties, consult clients on skin treatments and homecare, spray tanning
• Proficient using LED light therapies, Trained in Cosmedix, Aspect, and Société products
• Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
• Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Helped customers feel relaxed and comfortable through conversation and personal relatability.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
• Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
• Increased salon revenue by upselling additional services and retail products to clients.
• Contributed significantly towards boosting the salon''s reputation by consistently receiving positive feedback from clients on provided services.
• Processed payments, entering sales in register for prompt customer service.
• Handled stocking and cleaning of both therapeutic workspaces and front office.
• Assessed individual skin conditions accurately to recommend appropriate treatments or products tailored to each client''s needs.

• Full administrative duties for a strata company in Sydney
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Contributed to a positive work environment by fostering strong working relationships among colleagues.
• Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
• Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
• Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
• Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.

• Exclusive and trusted home cleaning services to a valued network of clients
• Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
• Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
• Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Reduced allergens in homes through meticulous dusting, vacuuming, and sanitizing surfaces.
• Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.

• Full administrative duties for a Residential and Investment property group in Sydney
• Maintained electronic and paper filing systems for easy retrieval of information.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Contributed to a positive work environment by fostering strong working relationships among colleagues.
• Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
• Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
• Coordinated office maintenance and repairs, ensuring safe and pleasant working environment.
• Maintained confidentiality of sensitive information, adhering to strict data protection policies.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Bedside meal service, liaising with patients & their families, dieticians, and doctors regarding patients’ dietary requirements, Proficient using C-Board ordering system, Proficient in using web De Lacy, attend tray line to check for meal compliance, Adhere to a strict schedule
• Ensured adherence to food safety guidelines, maintaining a sanitary environment within the facility.
• Promoted a supportive atmosphere through active listening and empathetic communication with patients and their families.
• Educated patients on the importance of proper nutrition, promoting healthier lifestyle choices.
• Conducted thorough research on the latest nutritional advancements, staying up-to-date on best practices and trends.
• Coordinated with kitchen staff to create balanced and appetizing meals that met individual dietary requirements.
• Improved patient satisfaction by providing personalized nutritional advice and meal plans.
• Maintained accurate records of patient information, ensuring effective communication among healthcare team members.
• Collaborated with healthcare professionals to develop customized nutritional interventions for patients.

• Customer service, counselling clients to achieve their weight loss goals, MYOB, Retail Sales, stock management, stocktake, telephone enquiry’s
• Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
• Increased patient satisfaction scores through excellent communication, empathy, and understanding of individual needs.
• Championed a positive work environment by fostering open communication channels among staff members and encouraging teamwork.
• Delivered exceptional care to diverse populations while respecting cultural differences and unique medical requirements of each patient group.

maintain accurate up to date client records, ensure efficient and accurate services, cutting, colouring, chemical services, retail sales of both Hair and Beauty products (Dermalogica & Ultraceuticals) stock ordering

• Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
• Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
• Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
• Processed payments, entering sales in register for prompt customer service.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Improved client retention rates by establishing trust through thorough consultations before performing any hair treatments or services.
• Counted and documented opening and closing cash amounts daily.
• Attended hair shows, classes and seminars to stay up-to-date on latest trends.
• Offered professional cuts, color services and extensions to salon customers.
• Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

• Reception, appointment scheduling, colouring, cutting, chemical services, maintain accurate and up to date client records, Retail Sales in both hair and beauty products
• (Dermalogica and ASAP)