Danielle Dinatale
Schofields,NSW
Summary
Organized and dedicated employee with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
House Cleaner
Danielle DiNatale - Sole Trader
2024.04 - Current
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Fostered long-lasting professional relationships with clients, leading to repeat business and a positive reputation in the industry.
- Demonstrated punctuality and reliability by consistently arriving on time for scheduled appointments, instilling trust and confidence in clients.
- Handled administrative tasks such as scheduling appointments, filing documents, and maintaining records efficiently.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Administrative Officer
The Property King Group
2023.06 - Current
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Enhanced team productivity by providing comprehensive training and support.
- Achieved cost savings with budget management, reducing unnecessary expenses for the team.
- Improved communication, fostering a collaborative work environment through regular team meetings and progress updates.
SALES SUPPORT
Sekisui House Australia
2020.10 - 2022.06
- As first point of contact for clientele, it was my duty to ensure a welcoming & tidy area. I was the face of the front desk, I met many clients & employees that would ask me questions, need directions or assistance, it was up to me to have the answers.
- Provided exceptional sales support to sales agents.
- My role also was to ensure that every meeting held from start to end was catered for, set up & minutes recorded. After each meeting, I had to certify that all documents was successfully sent to staff & directors of the business.
- Processed customer orders, delivered exceptional customer service and met sales support objectives.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
PROPERTY MANAGER
Cutcliffe Properties
2017.11 - 2020.06
- Directly managing a portfolio of over 120 properties
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Education
Certificate IV - Government
TAFE NSW - In Process
Sydney, NSW2024
Diploma - Business
TAFE NSW - In Process
Sydney, NSW2024
High School Diploma -
Cherrybrook Tech High School
Cherrybrook, NSW11.2013
Skills
- Event Coordination
- Relationship Building
- Office Management
- Scheduling and Calendar Management
- Database Management
- Human Resources Support
- Database Administration
- Customer Service
- Attention to Detail
- Organizational Skills
- Adaptability and Flexibility
references
References are available, both personal & employment. Please advise if you wish for these details.
Affiliations
- Walking my two huskys
- Spending time with my children
- Trying new recipes & creating cookbooks
- Listening to podcasts
- Photography & Arts
Timeline
House Cleaner
Danielle DiNatale - Sole Trader
2024.04 - Current
Administrative Officer
The Property King Group
2023.06 - Current
SALES SUPPORT
Sekisui House Australia
2020.10 - 2022.06
PROPERTY MANAGER
Cutcliffe Properties
2017.11 - 2020.06
Certificate IV - Government
TAFE NSW - In Process
Diploma - Business
TAFE NSW - In Process
High School Diploma -
Cherrybrook Tech High School
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