Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Danielle Dovrat

Byron Bay,NSW

Summary

Dynamic professional with a proven track record in property management and customer service, notably at Sea & Sun Holiday House Broadbeach. Excelled in tenant relations, lease renewals, and visual merchandising, significantly enhancing customer satisfaction and property upkeep.

Fast learner that is able to adapt and learn new skills quickly on the go.

Overview

8
8
years of professional experience

Work History

Property Maintenance

642 Binna Burra Rd
02.2019 - Current

Managed various landscaping projects daily.

Maintained grounds through regular mowing.

Oversaw health and growth of all fruit trees.

Ensured consistent and nutritious feed distribution to all animals.

Property Manager

Sea & Sun Holiday House Broadbeach
01.2018 - 10.2020

Facilitated tenant check-ins and check-outs.

Conducted thorough inspections post-cleaning to ensure high standards were met.

Maintained and pruned gardens to ensure optimal health of flora.

Coordinated reservation management.

2IC Manager

Tigerlily
01.2018 - 09.2019
  • Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
  • Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
  • Improved team productivity by streamlining daily operations and implementing efficient processes.
  • Conducted employee training sessions to educate employees on products and company policies.
  • Planned and directed staffing, training and performance evaluations to develop and control sales and service programs.

Retail Sales Associate

Tigerlily
02.2017 - 01.2018
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Increased sales revenue through effective product recommendations tailored to individual customers.

Retail Sales Associate

Lululemon Athletica
11.2016 - 02.2017
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

Bachelor In Art - Animation And Special Effects

Queensland University of Technology
Brisbane, QLD
11.2016

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Lease renewals
  • Tenant relations
  • Opening and closing procedures
  • Visual merchandising
  • Customer relationship management
  • Inventory tracking

  • Tree planting
  • Heavy equipment operation
  • Heavy lifting
  • Operating mowers and tractors
  • Feeding livestock
  • Animal care
  • Livestock handling
  • Physical stamina
  • Property maintenance

Languages

English
Full Professional
Spanish
Full Professional
Chinese (Mandarin)
Limited Working
Hebrew
Native or Bilingual

Timeline

Property Maintenance

642 Binna Burra Rd
02.2019 - Current

Property Manager

Sea & Sun Holiday House Broadbeach
01.2018 - 10.2020

2IC Manager

Tigerlily
01.2018 - 09.2019

Retail Sales Associate

Tigerlily
02.2017 - 01.2018

Retail Sales Associate

Lululemon Athletica
11.2016 - 02.2017

Bachelor In Art - Animation And Special Effects

Queensland University of Technology
Danielle Dovrat