Danielle Ducharme
Easthampton MA,MA
Summary
Accomplished Executive Assistant and Office Manager with 15+ years' experience supporting C-suite executives and senior leadership. Skilled at managing complex calendars, coordinating high-level events, and streamlining operations. Trusted for integrity, proactive approach, and ability to create calm in fast-paced environments. Known for building strong relationships with stakeholders and delivering polished, high-impact support.
Overview
16
16
years of professional experience
Work History
Executive Assistant
First Peoples' Assembly of Victoria
Melbourne, VIC
01.2026 - 05.2026
- Managed executive schedules, ensuring efficient time allocation and prioritization of tasks.
- Coordinated travel arrangements, optimizing routes and accommodations for team members.
- Developed and maintained filing systems, enhancing document retrieval and organization.
- Facilitated communication between departments, streamlining information flow and collaboration.
- Prepared comprehensive reports and presentations, supporting strategic decision-making processes.
- Implemented office procedures that improved workflow efficiency and reduced administrative delays.
- Mentored junior staff in administrative best practices, fostering professional development within the team.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Executive Assistant
Treaty Authority
Melbourne, VIC
10.2025 - 12.2025
- Led initiatives for event planning and coordination, enhancing stakeholder engagement and participation.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Improved office efficiency by implementing new filing systems and document management processes.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
MPH Australia
01.2025 - 10.2025
- Provided high-level executive and administrative support to the Managing Director and senior leadership team within a fast-paced events and production environment. Responsibilities included:
- Complex diary and inbox management, prioritising competing deadlines and ensuring seamless scheduling across multiple time zones.
- Preparing correspondence, reports, and presentations with a high level of accuracy and professionalism.
- Coordinating national and international travel, accommodation, and itineraries.
- Managing confidential information and sensitive documentation with discretion.
- Supporting project delivery through liaison with internal teams, suppliers, and clients.
- Processing invoices, purchase orders, and expense reconciliations.
- Assisting with HR administration, recruitment coordination, and onboarding processes.
- Overseeing office operations and ensuring effective communication between departments.
- Anticipating executive needs and taking initiative to resolve issues before they escalate.
- Personal Assistant duties included:
- Organising personal appointments, travel, and household logistics.
- Managing confidential correspondence and documentation.
- Liaising with external service providers and maintaining personal records.
- Coordinating gifts, events, and special occasions on behalf of executives.
- Providing ad-hoc lifestyle and administrative support to ensure work–life balance and continuity.
Executive Assistant to the CEO
Treasury Corporation of Victoria (TCV)
01.2010 - 09.2024
- - Principal point of contact for CEO, liaising with Ministers, executives, and stakeholders.
- - Managed complex scheduling and travel (including ministerial).
- - Prepared and distributed board papers, agendas, and minutes.
- - Supported leadership team including CFO and Business Development Manager.
- - Coordinated cross-functional projects, ensuring deadlines and budgets were met.
- - Enhanced collaboration and operational efficiency across senior leadership.
Office Manager
Treasury Corporation of Victoria (TCV)
01.2010 - 09.2024
- - Managed budget up to $1.5M and oversaw procurement and contractor relationships.
- - Ensured compliance with policies and procedures (including social procurement).
- - Managed intranet, website, asset registers, and new starter inductions.
- - Organised internal events and staff training (first aid, emergency response).
- - Supported workplace safety and compliance through committee involvement.
Education
Personal Training
Australian Institute of Fitness
Melbourne, VIC01-2018
HSR Certified - undefined
National Safety Council
01-2011
Certificate IV Business Administration - undefined
TAFE NSW
01-2010
No Degree - Personal Training
Australian Institute of Fitness
Melbourne, VIC01-2018
Skills
- Executive support & office management: Expert in diary & travel coordination, board paper preparation, and executive communications
- Event & project management: Successfully planned and delivered major events and projects on time and on budget
- Stakeholder management: Builds trust and rapport with government, board, and community stakeholders
- Technical skills: Advanced Microsoft Office 365, TRIM, Diligent Boards, CRM, Security Commander
- Analytical & problem-solving: Strong process improvement and issue resolution skills
- Personal: Adaptable, detail-oriented, dependable, proactive
- Executive support
- Office management
- Strong problem solver
- Administrative support
- Schedule & calendar planning
- Office administration
- Meticulous attention to detail
- Information confidentiality
- Expense reporting
- Calendar management
- Interpersonal communication
- Professional and mature
- Travel coordination
- Meeting planning
- Travel arrangements
- Database management
- Document preparation
- Proofreading
Affiliations
- WHS Committee Member | 2017 – Current
- Gender Equality Committee Member | 2020 – Current
- First Aider | 2019 – Current
- HSR Representative | 2016 – Current
- Personal Trainer | 2019 – Current
Timeline
Executive Assistant
First Peoples' Assembly of Victoria
01.2026 - 05.2026
Executive Assistant
Treaty Authority
10.2025 - 12.2025
MPH Australia
01.2025 - 10.2025
Executive Assistant to the CEO
Treasury Corporation of Victoria (TCV)
01.2010 - 09.2024
Office Manager
Treasury Corporation of Victoria (TCV)
01.2010 - 09.2024
HSR Certified - undefined
National Safety Council
Certificate IV Business Administration - undefined
TAFE NSW
Personal Training
Australian Institute of Fitness
No Degree - Personal Training
Australian Institute of Fitness
Additional Experience
- Google | 2009 – 2010
- Babcock & Brown | 2005 – 2009
- Oracle | 2003 – 2005