Danielle English
Bundaberg,QLD
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
World Gym Bundaberg
01.2024 - 09.2024
- Greeted incoming visitors and members professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with members, and updated member records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Food and Beverage Attendant
Moore Park Beach Tavern
Moore Park
03.2023 - 09.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
Mixologist/ Bar Attendant
H20 Bar & Restaurant
01.2021 - 01.2023
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
- Promoted a positive work environment through effective communication and teamwork among colleagues.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
Education
Year 12 - School Student
Bundaberg State High School
Bundaberg, QLDSkills
- Waitressing
- Communication
- Teamwork
- Ability to work under pressure
- Organization skills
- Time Management
- Foundation Mixologist/ Experienced Bartender
- Car Servicing (Changing oils, Battery life, Fluids)
- Replacing vital parts (CV Joints, Clutch, Wheel bearings)
- Knowledge of car performance enhancements (Turbos, Superchargers)
- Making Of- Cocktails & Spirits
- Hot coffees eg Latte, Cappuccino, Chai
Certification
- Responsible Service of Alcohol, 2021
- Infection Control Training: Covid-19, 2022
- Cocktail & Spirits Knowledge Certificate, 2023
- Responsible Gambling Services, Currently completing
- (TAFE) Cert 2 in Vocational Automotive Preparation, Currently completing
Accomplishments
- Citizen of the Year, 2018, Norville State Primary School
- Vice House Captain, 2018, Norville State Primary School
- Most Consistent Player, 2018, The Waves Netball Club
- Player of the Season for Division 9, 2018, Bundaberg Netball Association
- Schoolgirls Sportsperson of the Year, 2018, Bundaberg Netball Association
- Team member of Norville Sapphires Netball, 2018, Winners CQ Regional Shield Undefeated
- Next Level Talent Competition, 2023, Runners up
Personal Information
Date of Birth: 07/24/06
References
- Mandy King, Former Events Manager at the H2O Bar & Restaurant, 0450569537
- Rachael Pozzan, Manager of Rick’s at Bargara, 0421791724
Timeline
Receptionist
World Gym Bundaberg
01.2024 - 09.2024
Food and Beverage Attendant
Moore Park Beach Tavern
03.2023 - 09.2023
Mixologist/ Bar Attendant
H20 Bar & Restaurant
01.2021 - 01.2023
Year 12 - School Student
Bundaberg State High School