Danielle Garden
Brighton,QLD
Summary
For the last seven years, I've been working in the childcare industry. It truly has been a privilege to collaborate amongst a vast number of individuals to allow a child to grow and feel secure within their environment.
I have recently undertaken and completed my Certificate Three in Health Administration and am strongly interested in this line of work. I am currently employed permanent part time at Queen Elizabeth II Hospital. I'm an Administration Officer in the Cardiac Services Department. I work there three days a week (Monday, Thursday and Friday)
I spent two weeks of placement at Sunnybank Private Hospital, learning and gaining an understanding of how medical records are maintained and filed, creating medical charts and how the billing process is handled.
I am a detail-oriented team player with strong organisational skills, with an ability to handle multiple projects simultaneously with a high degree of accuracy. I seek full-time employment which offers professional challenges and utilises my interpersonal skills, excellent time management, organisation skills and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Administration Officer
Queen Elizabeth II Hospital
08.2023 - Current
- Created bookings for patients via phone and face to face communication.
- Waitlisted patients for diagnostic tests.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Childcare Educator
Busy Bees Mitchelton
02.2023 - 06.2023
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Communicated with children's guardians about daily activities, behaviours and related issues.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Communicated with fellow staff and centre director.
Causal Educator
Little Village Childcare
04.2022 - 09.2022
- Communicated with children's guardians about daily activities, behaviours and related issues.
- Educated children in foundational concepts such as shapes, numbers, and letters.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
Lead Educator - Toddlers
Journey Early Learning
03.2019 - 03.2022
- Answered centre phones and responded to queries and complaints.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for the centre.
- Documented behaviour, development and learning of children to enable tracking history and maintain accurate records.
- Modeled positive behaviour and communication.
- Implemented age-appropriate curricula to meet needs of young learners.
- Organized and supervised large and small group activities.
- Developed and implemented behaviour management plans.
- Assessed each child's progress and provided feedback on educational development.
Early Childhood Educator Assistant
Goodstart Early Learning Centre
10.2015 - 11.2018
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Prepared reports and maintained administrative records.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Supervised children during in-classroom activities and on the playground.
- Communicated with parents to inform about child's progress and classroom behaviour.
- Laminated teaching materials to increase durability under repeated use.
AIN
Masonic Care Queensland Sandgate
01.2014 - 01.2014
- Developed and maintained courteous and effective working relationships.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided customized care according to individual health plan.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Education
Certificate 3 in Health Administration -
Tafe Queensland Southport
Southport, QLD06.2023
Diploma of Early Childhood Education And Care - Childcare
Community Training Australia
Gold Coast, QLD09.2016
Diploma of School Age Education And Care - Childcare
Community Training Australia
Gold Coast, QLD09.2016
High School Diploma -
Bracken Ridge State High School
Bracken Ridge 11.2014
Skills
- Collaboration
- Health and Safety
- Sanitation and Hygiene
- Time Management
- Cultural Sensitivity
- Computer Proficiency
- Excellent Communication Skills
- Exceptional Organizational Skills
- Verbal and Written Communication
- Customer Service
- Ensuring Safety and Injury Prevention
References
Jasmine Johansen - Senior Administration Officer (Current Manager)
Cardiac Services - Queen Elizabeth II Hospital
07 3182 4684
JasmineJohansen@health.qld.gov.au
Corner Kessels Road & Troughton Road
Coopers Plains QLD 4108
Sharon Brooks - Former Director
Centre Director of Busy Bees Michelton
07 3556 7459
manager@mitchelton.busybees.edu.au
8 Sussex St, Mitchelton, QLD 4053
Hazel O'Neill – Former Director
Centre Director of Journey Early Learning Brisbane Airport
(07) 3102 1303
brisbaneairport@journey.edu.au
6/8 The Blvd, Brisbane Airport QLD 4008
Kristy Hobbs – Former Co- Worker at Journey Early Learning
Ph: 0410703714
Email: kristy201333@gmail.com
Lily Riek - Family Friend
Teacher at Brisbane State School
Ph: 0423055075
Email: lmrie0@eq.edu.au
Timeline
Administration Officer
Queen Elizabeth II Hospital
08.2023 - Current
Childcare Educator
Busy Bees Mitchelton
02.2023 - 06.2023
Causal Educator
Little Village Childcare
04.2022 - 09.2022
Lead Educator - Toddlers
Journey Early Learning
03.2019 - 03.2022
Early Childhood Educator Assistant
Goodstart Early Learning Centre
10.2015 - 11.2018
AIN
Masonic Care Queensland Sandgate
01.2014 - 01.2014
Certificate 3 in Health Administration -
Tafe Queensland Southport
Diploma of Early Childhood Education And Care - Childcare
Community Training Australia
Diploma of School Age Education And Care - Childcare
Community Training Australia
High School Diploma -
Bracken Ridge State High School
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