Danielle Gawler

Delivered exceptional service to existing members, enhancing relationships and boosting retention.

Resolved member complaints and managed injury cases with professionalism and diligence.

Negotiated tailored membership contracts to meet client needs while consistently achieving personal KPIs.

Oversaw staff training and development, ensuring team members met budgets and contributed to club targets.

Drove cultural and sales turnarounds across three underperforming health clubs through strong leadership.

Adapted swiftly to fitness industry, leveraging transferable skills to implement positive changes.

Generated leads, engaging with 10 cold prospects daily to encourage gym trials.

• Authored and illustrated a children’s book, combining narrative and visual elements to communicate big ideas in imaginative ways
• Created commissioned artwork including album covers, and book illustrations
• Designed and sold original artwork inspired by myth, nature, and emotion
• Proficient in both traditional and digital art tools

• Closing/opening the til and store each day, balancing monies and banking whilst dealing with customer complaints, faulty product management (liaising with external companies) and returns/exchanges.
• Responsible for the stores visual merchandising layout and weekly mannequin changes to stay updated with current fashion trends.
• Transformed sales through strategic visual merchandising and team leadership.
• Managing up to 30 staff and configuring monthly staff rosters using Excel spreadsheet, as well as the recruitment and training of new staff.
• Stock refill, accepting in/sending out stock to other stores whilst implementing the full companies visual merchandising and store cleaning standards.
• Setting daily/weekly/monthly sales targets and debriefing the team each shift, whilst motivating and providing high levels of energy each day.
• In addition to managing the Geelong store I assisted the Regional Manager to improve the customer service and store presentation of underperforming stores, which resulted in their targets being achieved.
• Increased annual turnover by 30% whilst in management. Achieved the highest Christmas turnover recorded in the business’s history.

• Developed and ran a successful volunteer initiative in a remote farming region.
• Project managed the creation of a school playground for 300+ children.
• Navigated logistical challenges in a complex trading environment.
• Responsibilities included raising funds and assisting in the construction of a school playground for 300 children in the community.
• Managed over 80 employees, ensuring the successful outcome of commercial crops in a tough trading environment which often had no basic commodities such as cash, food, fuel and agricultural inputs.
• In addition, livestock management ensuring their welfare was maintained.