Summary
Overview
Work History
Education
Skills
Work References
Personal References
Timeline
Generic

Danielle Gilmour

114 Mangalore Road, Mangalore,Victoria

Summary

Reliable worker with background in retail and administration. Strengths include team collaboration, effective communication, and adapting to fast-paced environments. Contributed significantly to improved workflow efficiency and productivity in previous roles through diligent work ethic and problem-solving abilities by approaching all situations with a positive and open mind.

Overview

12
12
years of professional experience

Work History

Reception Service Officer

Department Of Families, Fairness And Housing
Goulburn Area, Victoria
01.2024 - Current
  • Greeted and welcomed visitors and clients in a friendly, professional manner.
  • Assisted with incoming telephone calls by providing information, transferring calls or taking messages as needed.
  • Assisted clients with accurate, up-to-date information.
  • Referred clients to the correct person or agency.
  • Provided administrative support to other team members, including filing, photocopying, faxing, and scanning documents.

Card Maker

Blue Vane Scoreboards
Bayswater, Victoria
06.2022 - 12.2023
  • Loading the card with the correct components.
  • Loading the card with the correct LEDs.
  • Soldering components and LEDs.
  • Following the instructions for which card to be made with the correct components.
  • I am able to prioritize my work.
  • Working in a team environment.

Antlers and Beyond

Online Business
Darley, Victoria
03.2021 - 12.2023

● Excellent customer service skills.

● Excellent phone manner

● Attention to detail

● Product knowledge

● Strong communication skills

● Efficient organization skills

● Pick packing

Office Assistant

Hope City Mission
Croydon, Victoria
06.2013 - 10.2013

● Verified accuracy of business records by consistently updating customer information.

● Completed clerical tasks such as filing, copying and distributing mail.

● Coordinated, scheduled and arranged business meetings and travel calendars.

● Developed correspondence letters, memos and emails.

● Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

● Arranged meetings and coordinated resources for use by attendees.

● Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depletion.

● Handled client correspondence and tracked records to foster office efficiency.

● Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

Education

Healesville High School
Healesville, VIC

Skills

  • Team player
  • Reliable
  • Attention to detail
  • Order Processing
  • Record keeping
  • Communication skills
  • Prioritizing work
  • Current driver's license
  • Call handling

Work References

Miranda O'Brien

Department Of Familes, Fairness And Housing

0408 583 783

Pauline Williams

Antlers and Beyond

0438 573 842

Personal References

Tracie Collier

0400 370 087

Nic Rodway

0412 438 986

Timeline

Reception Service Officer

Department Of Families, Fairness And Housing
01.2024 - Current

Card Maker

Blue Vane Scoreboards
06.2022 - 12.2023

Antlers and Beyond

Online Business
03.2021 - 12.2023

Office Assistant

Hope City Mission
06.2013 - 10.2013

Healesville High School
Danielle Gilmour