Summary
Overview
Work History
Skills
Leadership Volunteer Experience
References
Certificates
Timeline
Generic

Danielle Hall

Perth,WA

Summary

I am a reliable and confident person with over seven years' experience working in hospitality. A driven leader dedicated to providing the highest level of service to customers and creating pleasant work environment for staff. I am approachable and bubbly, creating lasting and valued relationships with employers, co-workers and customers is important to me.

Overview

9
9
years of professional experience

Work History

Accounts Assistant

Kemp Building Services
11.2023 - Current
  • High understanding of Xero and other accounting software.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Enhanced team productivity by assisting with payroll processing, ensuring timely payment of employee wages.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.

Trade Assistant

Kemp Building Services
07.2022 - Current
  • Fly in Fly out position at remote mining communities in Western Australia.
  • Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
  • Cleaned and maintained tools, equipment and worksites.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Demonstrated a strong commitment to environmental sustainability through proper waste disposal measures, recycling initiatives, and eco-friendly construction practices when possible.
  • Installed drywall, siding and other structural components.
  • Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.

Assistant Restaurant Manager

Redcliffe On The Murray
02.2019 - 07.2022
  • Event Coordinator for all events from weddings to wakes, successfully planning, coordinating , and over-seeing of events of up to 350 people.
  • Opening and closing the store, handling of cash and reconciliation,
  • Promoting and marketing the business. My duties included managing social media, articulating unique events and functions, designing menus, documents and posters.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Training and every day management of staff.
  • Oversaw food preparation and monitored safety and hygiene protocols.
  • Designed and implemented strategies to reduce costs and waste.
  • Maintained effective supply levels by monitoring and reordering food stock, beverages and dry goods.
  • Used extensive knowledge of beer, wine, spirits and cocktails to make informed recommendations to customers.

Front of House - Waitstaff

THE COFFEE CLUB - MANDURAH
09.2017 - 02.2019
  • This workplace furthered my experience of working in hospitality and pushed me to take responsibility for more task's in the workplace
  • My responsibilities included working front of house preparing drinks and serving customers, as well as on the floor delivering food, clearing tables and regular cleaning.

Back of House - Kitchen Hand

THE COFFEE CLUB – BALDIVIS
02.2017 - 09.2017
  • In assistance with achieving my Certificate ll in Hospitality I was required to complete over 100 hours of work experience as a kitchen hand
  • In this role I was required to prepare and serve customers meals as well as undertake hygienic practices in the kitchen.

Waitstaff

SECRET HARBOUR FISH AND CHIPS
07.2015 - 09.2017
  • My key responsibilities included serving customers, preparing food and cleaning the store
  • Working here I gained the skills of working with a cash-register and handling money as well as general OH/S responsibilities.

Skills

  • Working Under Pressure in Fast-Paced Environments
  • Money Handling/ Cash Register Operations
  • Honest and Reliable
  • High problem solving abilities
  • Front of House Management
  • Warm and Friendly
  • Attention to Detail
  • Adaptable and Flexible
  • Positive Demeanour
  • Resolving Complaints
  • Critical Thinking

Leadership Volunteer Experience

SECRET HARBOUR SCOUT GROUP

My years of experience, from cub through to venturer, taught me leadership, organisation, time-management and working as a team. As a venturer, I was involved in organising and supervising camps and field trips for joeys, cubs and scouts, working with the scout group committee, participating in Clean Up Australia day, fundraising with McDonald's and Bunnings, and organising and supervising the scout's exhibition that takes place at the royal show. I completed further training in emergency situations and volunteered every year to participate in the ANZAC vigil and march. I was awarded a bronze medal of recognition from the Chief Commissioner for my role in the scout group.



References

  • RYAN KEMP, Kemp Build, 0449 203 075
  • LANI PATERSON, Redcliffe on the Murray, 0455 667 337

Certificates

  • Western Australia Certificate of Education
  • Certificate II in Hospitality
  • Certificate II in Community Services
  • Certificate II in Sport and Recreation
  • Responsible Service of Alcohol
  • Manage Legislative Responsibilities for the Sale, Supply and Service of Liquor
  • Advanced Xero Certificate
  • Barista Certificate
  • White Card
  • First Aid Certificate
  • Occupational Health and Safety Course

Timeline

Accounts Assistant

Kemp Building Services
11.2023 - Current

Trade Assistant

Kemp Building Services
07.2022 - Current

Assistant Restaurant Manager

Redcliffe On The Murray
02.2019 - 07.2022

Front of House - Waitstaff

THE COFFEE CLUB - MANDURAH
09.2017 - 02.2019

Back of House - Kitchen Hand

THE COFFEE CLUB – BALDIVIS
02.2017 - 09.2017

Waitstaff

SECRET HARBOUR FISH AND CHIPS
07.2015 - 09.2017

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