Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Danielle Hellier

Colac

Summary

Accomplished Shift Supervisor at KFC, adept in staff management and cash handling, significantly enhancing workplace safety and customer satisfaction. Demonstrated exceptional problem-solving abilities and a positive attitude, leading to a noticeable improvement in team efficiency. Skilled in employee training, ensuring high standards of service across various roles.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Shift Supervisor

KFC
05.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.

Cororooke General Store

Cook
04.2024 - 08.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Dairy Farmer

Hellier Family Trust
12.2017 - 02.2020
  • Maintained farm equipment and vehicles.
  • Monitored milk production quality and quantity and evaluated daily data to address inefficiencies.
  • Milked cows using milking machinery.
  • Ensured high-quality milk by maintaining clean milking equipment and practicing proper sanitation protocols.
  • Attended promptly to needs of sick cows to maintain health of livestock.
  • Reduced calf mortality rates through close monitoring of newborns and providing timely medical intervention when needed.

Team Member

Coles
07.2019 - 01.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Food Service Worker

Colac Area Health
05.2017 - 12.2017
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Enhanced residents satisfaction by providing efficient and friendly food service.
  • Practiced good time management to deliver residents prepared orders quickly and accurately.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Team Member

KFC
06.2015 - 01.2017
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.

Packer

Australian Lamb Company
08.2016 - 11.2016
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Packaged and attached labeling to various meat selections.
  • Packaged products efficiently to meet shipping deadlines.
  • Ensured quality control of packaged items, maintaining high standards.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.

Dairy Farmer

Mann Dairy Farm
02.2013 - 11.2013
  • Monitored milk production quality and quantity and evaluated daily data to address inefficiencies.
  • Milked cows using milking machinery.
  • Ensured high-quality milk by maintaining clean milking equipment and practicing proper sanitation protocols.
  • Attended promptly to needs of sick cows to maintain health of livestock.
  • Enhanced herd health through regular monitoring, vaccinations, and preventative care measures.

Education

Year 11 -

Colac Secondary College

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Problem-solving
  • Positive attitude

Certification

Cert II in Retail Services

References

Brandon Rinaldi

0400674330


Russell Hellier

0403641545

Timeline

Cororooke General Store

Cook
04.2024 - 08.2024

Shift Supervisor

KFC
05.2021 - Current

Team Member

Coles
07.2019 - 01.2020

Dairy Farmer

Hellier Family Trust
12.2017 - 02.2020

Food Service Worker

Colac Area Health
05.2017 - 12.2017

Packer

Australian Lamb Company
08.2016 - 11.2016

Team Member

KFC
06.2015 - 01.2017

Dairy Farmer

Mann Dairy Farm
02.2013 - 11.2013

Year 11 -

Colac Secondary College
Danielle Hellier