Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Danielle Hewens

Youngtown ,TAS

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-driven Compliance Officer focused on maximizing company compliance with applicable laws and standards. Knowledgeable about internal controls, process evaluations and procedural reviews. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Excellent customer service skills with 25 year’s experience in retail.

Overview

28
28
years of professional experience

Work History

Store Services Assistant

Woolworths
05.2023 - Current

Store Services and Compliance Officer

Woolworths Supermarket
10.2022 - 04.2023
  • Managed practical action plans to respond to audit discoveries and compliance violations.
  • Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Carried out day-day-day duties accurately and efficiently.

Assistant Customer Service Manager

Woolworths
12.2002 - 10.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture.
  • Managed department call volume of Number calls per day and coordinated department schedules to maximize coverage during peak hours.

Service Cashier

Woolworths Supermarket
02.1996 - 01.2001
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Education

Grade 10

George Town High
George Town, TAS
11.1995

Skills

  • Basic First Aid
  • Investigation Skills
  • Corrective Action Planning
  • Privacy and Confidentiality
  • Procedures Compliance
  • Compliance Reporting
  • Time Management
  • Reading Comprehension
  • Critical Thinking
  • Active Listening
  • Judgment and Decision-Making
  • Reporting Requirements
  • Regulatory and Compliance Understanding
  • Speaking
  • Writing

Referees

Rebecca Board - former work associate & Personal friend Ph: 0424154119



Marnie Sinclair- former service manager at Woolworths Lindisfarne ph: 0414731878



Rachel Briggs- former service manager at Woolworths Glenorchy  currantly assistant store manager at Woolworths CBD ph: 0424879655 or 03 62274830



Melissa Ropata- Assistant store Manager Woolworths Kings Meadows ph 03 63284603

Timeline

Store Services Assistant

Woolworths
05.2023 - Current

Store Services and Compliance Officer

Woolworths Supermarket
10.2022 - 04.2023

Assistant Customer Service Manager

Woolworths
12.2002 - 10.2022

Service Cashier

Woolworths Supermarket
02.1996 - 01.2001

Grade 10

George Town High

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Danielle Hewens