Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Danielle Hogno

Quirindi

Summary

Dynamic Accounts Manager with a proven track record at Telstra Business Centre, enhancing cash flow through effective accounts receivable management. Skilled in relationship building and problem-solving, I successfully increased account profitability while streamlining processes, driving significant revenue growth and fostering client loyalty.

Results-driven financial professional prepared for demands of account management roles. Comprehensive experience in optimizing client portfolios and delivering customized financial strategies. Strong focus on collaborative teamwork and achieving significant results. Known for adaptability and reliability in dynamic environments.

Experienced with managing diverse client portfolios and optimizing financial solutions. Utilizes effective communication and negotiation skills to foster strong client relationships. Knowledge of financial regulations and compliance standards, ensuring accuracy and integrity in all transactions.

Overview

8
8
years of professional experience

Work History

Accounts Manager

Telstra Business Centre
07.2023 - Current
  • Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
  • Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
  • Increased account profitability by identifying areas for cost reduction without sacrificing quality or service levels.
  • Collaborated with sales teams to identify new opportunities, driving revenue growth.
  • Strengthened relationships with key clients, leading to increased repeat business.
  • Maintained comprehensive client records within CRM systems, ensuring accurate tracking of interactions and facilitating effective follow-up activities.
  • Streamlined account management processes for better organization and time management.

General Manager

ZOOOM Delivery
02.2020 - 06.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Security/Centre Management

Southgate Shopping Centre (Colliers Pty Ltd)
02.2018 - 03.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Bachelor of Arts - Law

University of New England
Armidale
01-2027

Certificate III in Hairdressing

TAFE NSW
NSW
01-2017

High School Diploma -

O'Connor Catholic College
Armidale, NSW
01-2005

Skills

  • Account management
  • Cash flow management
  • AP and AR management
  • Month-end reporting
  • Accounts receivable management
  • Invoicing
  • Payroll processing
  • Payroll management
  • Account reconciliation
  • Critical thinking
  • Data entry
  • Time management
  • Goal oriented
  • Problem-solving
  • Product knowledge
  • Incoming call management
  • Customer complaint resolution
  • Customer needs assessment
  • Business growth and retention
  • Relationship building
  • Upselling
  • Appointment scheduling
  • Decision-making
  • Sales pitching
  • Closing techniques
  • Teamwork and collaboration
  • Attention to detail
  • Business development
  • Sales presentations

Interests

  • Advocacy Campaigns
  • Genealogy
  • Dancing
  • Music

Timeline

Accounts Manager

Telstra Business Centre
07.2023 - Current

General Manager

ZOOOM Delivery
02.2020 - 06.2022

Security/Centre Management

Southgate Shopping Centre (Colliers Pty Ltd)
02.2018 - 03.2020

Bachelor of Arts - Law

University of New England

Certificate III in Hairdressing

TAFE NSW

High School Diploma -

O'Connor Catholic College

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Danielle Hogno