Danielle Holland

• Trimmed nails using clippers and grinders.
• Removed undercoat buildup and conducted de-shedding on double-coated animals such as Husky's and Malamutes.
• Dematted dogs and trimmed hair in ears and between paw pads.
• Bathed dogs and cats to remove fleas, ticks and other skin parasites.
• Cut and styled pet hair according to client speciations to prevent matting and tangling.
• Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
• Cleaned cat and dog ears to prevent ear infections.
• Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
• Cleaned tear stains from fur using safe chemical cleansers.
• Cleaned animals' eyes to prevent eye infections and keep pet vision clear.
• Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
• Applied tick and flea preventatives following manufacture guidelines for animal safety.
• Monitored animals for behavioural problems and signs of health issues.
• Washed, trimmed and brushed animals to maintain good grooming standards.
• Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
• Kept animal coats clean and healthy with regular washing, grooming, and trimming.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Monitored animal behaviour and completed examinations to identify illnesses, injuries, or potential diseases.
• Assisted with development of animal behaviour modification plans.
• Documented animals' weight, size and condition in computer system for review by senior staff.
• Reset procedure rooms between appointments and disinfected equipment.
• Provided specialty breed clips for Poodles, Schnauzers and Yorkshire Terriers.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Followed pet care instructions for dietary needs and medication regimens.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with returns, refunds and resolving transaction issues.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Processed refunds and exchanges in accordance with company policy.
• Set up new sales displays each week with fresh merchandise.

• Trimmed nails using clippers and grinders.
• Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
• Dematted dogs and trimmed hair in ears and between paw pads.
• Bathed dogs and cats to remove fleas, ticks and other skin parasites.
• Cut and styled pet hair according to client speciations to prevent matting and tangling.
• Provided specialty breed clips for Poodles, Schnauzers and Yorkshire Terriers.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
• Washed, trimmed and brushed animals to maintain good grooming standards.
• Monitored animals for behavioural problems and signs of health issues.
• Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
• Kept animal coats clean and healthy with regular washing, grooming, and trimming.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Trained and guided team members to maintain high productivity and performance metrics.
• Assisted in recruiting, hiring and training of team members.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Interacted well with customers to build connections and nurture relationships.

• Fed and watered animals to provide necessary nutrients and keep pets healthy.
• Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
• Minimized animal injury risk by monitoring behaviours and eliminating safety hazards.
• Maintained equipment and facility to keep animal care environment and tools in good working order.
• Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
• Provided enrichment activities to improve physical and psychological well-being of pets and prevent boredom.
• Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
• Administered medications to animals in treatment and documented changes in condition.
• Protected animals from care errors by maintaining clear and secure tags.
• Documented observations of animal behaviour and physical condition to track health and progress.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Assisted researchers in conducting studies by collecting and providing data about animals in care.
• Prepared and administered medications and treatments as prescribed by veterinarian.
• Monitored animals for behavioural problems and signs of health issues.
• Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
• Kept animal coats clean and healthy with regular washing, grooming, and trimming.
• Educated visitors and staff on proper animal care and handling.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Cleaned and sanitized cages and living areas to promote health and wellbeing.
• Provided companionship and comfort to animals in need of extra love and attention.
• Kept animals healthy and socialized by providing regular exercises and walks.
• Cared for over [Number] animals by feeding and bathing, taking dogs for walks, cleaning litter boxes, and supervising playtime.
• Maintained detailed records of animal care and feeding schedules to track animal care and history.
• Attended community events to promote pet adoption and responsible pet ownership.
• Provided humane care of domestic and wild animals.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Assisted with adoption process by providing information about animals to potential adopters.
• Helped with intake of newly surrendered animals, providing food, water and medical attention.
• Participated in educational programs to raise awareness of animal welfare issues.
• Administered first aid to animals in need of medical attention.
• Monitored animal behaviour and completed examinations to identify illnesses, injuries, or potential diseases.

• Resolved customer complaints and maintained clean and tidy checkout area.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Met customer service goals and exceeded customer expectations.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Processed customer orders and accurately handled payment transactions.
• Developed and managed relationships with customers to increase customer loyalty.
• Utilized POS system to handle customer cash and credit card transactions.
• Answered product questions using knowledge of sales and store promotions.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
• Maintained accurate records of customer transactions for reporting purposes.
• Referred to price sheets and special sale bulletins to enter price changes.
• Maintained awareness of surroundings and secured cash to minimize loss potential.
• Handled cash with high accuracy and took care to check bills for fraud.
• Worked with floor team and managers to meet wide range of customer needs.
• Operated cash register to record transactions accurately and efficiently.
• Learned duties for various positions and provided backup at key times.
• Processed refunds and exchanges in accordance with company policy.
• Used POS system to enter orders, process payments and issue receipts.
• Restrained animals safely during exams and procedures.
• Educated caregivers and pet owners on animal care, nutrition, and disease management.
• Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
• Protected animals from care errors by maintaining clear and secure tags.

• Trimmed nails using clippers and grinders.
• Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
• Dematted dogs and trimmed hair in ears and between paw pads.
• Bathed dogs and cats to remove fleas, ticks and other skin parasites.
• Cut and styled pet hair according to client speciations to prevent matting and tangling.
• Provided specialty breed clips for Poodles, Schnauzers and Yorkshire Terriers.
• Applied dip for mange and parasite control.
• Monitored animals for behavioural problems and signs of health issues.
• Washed, trimmed and brushed animals to maintain good grooming standards.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Kept animal coats clean and healthy with regular washing, grooming, and trimming.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Trained animals in behavioural compliance or other special routines or commands.
• Educated visitors and staff on proper animal care and handling.
• Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
• Assisted with development of animal behaviour modification plans.

• Trimmed nails using clippers and grinders.
• Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
• Dematted dogs and trimmed hair in ears and between paw pads.
• Bathed dogs and cats to remove fleas, ticks and other skin parasites.
• Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
• Cleaned tear stains from fur using safe chemical cleansers.
• Cleaned animals' eyes to prevent eye infections and keep pet vision clear.
• Provided specialty breed clips for Poodles, Schnauzers and Yorkshire Terriers.
• Applied tick and flea preventatives following manufacture guidelines for animal safety.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Washed, trimmed and brushed animals to maintain good grooming standards.
• Monitored animals for behavioural problems and signs of health issues.
• Rehabilitation on dog
• Totally Wild tv show on grooming needs
• Ran salon and trained new groomers

• Trimmed nails using clippers and grinders.
• Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
• Dematted dogs and trimmed hair in ears and between paw pads.
• Bathed dogs and cats to remove fleas, ticks and other skin parasites.
• Administered anal gland expression to prevent discomfort and infections in pets.
• Cut and styled pet hair according to client speciations to prevent matting and tangling.
• Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
• Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
• Cleaned tear stains from fur using safe chemical cleansers.
• Cleaned animals' eyes to prevent eye infections and keep pet vision clear.
• Provided specialty breed clips for Poodles, Schnauzers and Yorkshire Terriers.
• Applied tick and flea preventatives following manufacture guidelines for animal safety.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Monitored animals for behavioural problems and signs of health issues.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Washed, trimmed and brushed animals to maintain good grooming standards.
• Kept animal coats clean and healthy with regular washing, grooming, and trimming.

• Resolved customer complaints and maintained clean and tidy checkout area.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Developed and managed relationships with customers to increase customer loyalty.
• Counted money in drawers at beginning and end of each shift.
• Redeemed coupons to discount purchases.
• Worked with floor team and managers to meet wide range of customer needs.
• Learned duties for various positions and provided backup at key times.
• Processed refunds and exchanges in accordance with company policy.
• customer service

cleaned animal inclosures