Danielle Horseman
Melbourne,VIC
Summary
Adept at classroom management and fostering student engagement, I've honed my skills in jewellery making and repair with SOSU and Frucci, achieving high customer satisfaction. My approach combines critical thinking with a positive mentorship style, empowering students and clients alike. I excel in creating professional quality jewellery and optimizing repair processes, demonstrating both hard and soft skills effectively.
Overview
11
11
years of professional experience
Work History
Teacher-Jewellery Making
School of Sewing and Upcycling (SOSU)
11.2023 - Current
- I am passionate about teaching the art of jewellery making, pearl knotting and sharing my extensive knowledge of gem stones.
- My focus is to provide clear, hands-on instruction to empower others to create elegant and professional quality jewellery. With a strong background in crafting and a patient teaching style, I aim to inspire creativity.
- I enhance classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- I introduce a differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- I am able to identify struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- I design and implement differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
Jewellery Rethreads and Repair
Frucci
04.2022 - 09.2025
- Provided technical support to customers, addressing concerns and resolving issues in a timely manner.
- Maximized resource utilization by efficiently allocating tools and equipment among team members based on project requirements..
- Collaborated with team members to share knowledge and expertise, improving overall productivity.
- Achieved high customer satisfaction ratings with efficient and precise repair services.
- Analyzed material to determine strength, stability and diagnose performance problems.
- Reduced repair time for devices by streamlining and optimizing troubleshooting processes.
Customer Service-Jewellery Repair and Re-threads
Protea
01.2023 - 03.2025
- Sustained high levels of performance under pressure by prioritizing tasks effectively during peak periods.
- Reduced repair time for jewellery by streamlining and optimizing troubleshooting processes.
- Collaborated with team members to share knowledge and expertise, improving overall productivity.
- Provided technical support to customers, addressing concerns and resolving issues in a timely manner.
- Achieved high customer satisfaction ratings with efficient and precise repair services.
Tea 2 Team Member
Tea 2
01.2018 - 01.2025
- I am a dedicated and hard working T2 employee with and have had 10 years of experience in this fast paced, high volume environment.
- I am proficient in inventory management, stock replenishment, including supermarket pack outs .
- Trained new team members by relaying information on company procedures and safety requirements.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Frequently inspected production area to verify proper equipment operation.
- I am efficient in order picking and packing via retail, web or wholesale orders.
- I have a strong focus on workplace safety and accuracy demonstrating this by holding the position of Fire Warden.
- I am adept at meeting deadlines while maintaining quality standards and capable of working effectively both independently and as part of a team.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Teacher
College of Adult Education (CAE)
04.2018 - 07.2021
- Developed strong relationships with students and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Jewellery Making
Coolabah Charms
09.2014 - 06.2018
- Creating hand made jewellery pieces for online store.
Education
High School Diploma -
Padua College
Mornington, VICSewing-Overlocking Skills & Jewellery
Council of Adult Education
Melbourne, VICCertificate - Introduction To Computers
Community Centre
Yarraville, VICIntroduction To Gemmology - Pearl Knotting
GAA-Gemmological Association of Australia
Melbourne, VICDiploma And Advanced Diploma - Engineering Gold And Silversmithing
North Melbourne Institute of TAFE (NMIT)
Melbourne, VIC03-2013
Technical And Further Education - Pattern Making For Beginners
Kangan Batman TAFE
Melbourne, VIC08-2000
Further Education Program - Sewing For Beginners 2
Kangan Institute
Melbourne, VIC05-2000
Skills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Positive role model and mentor
- Student engagement
- Motivating students
- Classroom instruction
- Student-centered learning
- Small group instruction
Timeline
Teacher-Jewellery Making
School of Sewing and Upcycling (SOSU)
11.2023 - Current
Customer Service-Jewellery Repair and Re-threads
Protea
01.2023 - 03.2025
Jewellery Rethreads and Repair
Frucci
04.2022 - 09.2025
Teacher
College of Adult Education (CAE)
04.2018 - 07.2021
Tea 2 Team Member
Tea 2
01.2018 - 01.2025
Jewellery Making
Coolabah Charms
09.2014 - 06.2018
High School Diploma -
Padua College
Sewing-Overlocking Skills & Jewellery
Council of Adult Education
Certificate - Introduction To Computers
Community Centre
Introduction To Gemmology - Pearl Knotting
GAA-Gemmological Association of Australia
Diploma And Advanced Diploma - Engineering Gold And Silversmithing
North Melbourne Institute of TAFE (NMIT)
Technical And Further Education - Pattern Making For Beginners
Kangan Batman TAFE
Further Education Program - Sewing For Beginners 2
Kangan Institute
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