Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Massage Therapist
Tranquil Massage
TAMBORINE MOUNTAIN, QUEENSLAND
11.2023 - Current
Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
Maintained detailed documentation of all treatments provided to ensure continuity of care between sessions.
Promoted additional services and products available at the spa in order to increase revenue stream.
Attended continuing education classes on a regular basis in order to stay current on best practices in the field.
Educated clients on proper post-treatment care such as stretching exercises or lifestyle changes that could enhance the effects of the massage.
Owner/Manager/Therapist
Earth Valley Massage
TAMBORINE MOUNTAIN, QUEENSLAND
02.2023 - Current
Maintained relationships with existing clients by providing superior customer service.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Oversaw budgeting and financial management.
Ensured compliance with local, state, and federal regulations.
Developed strategic plans to increase profitability and efficiency.
Analyzed industry trends to develop competitive strategies.
Career Consultant and Employment Officer at The Migrant Centre Organisation INCCareer Consultant and Employment Officer at The Migrant Centre Organisation INC