Danielle Jones
Perth,NSW
Summary
Dynamic director with 7 years of progressive leadership. Proven track record in strategic growth and optimizing operations. Expert in financial analysis and team management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Country Manager
AirPlus International
07.2017 - 10.2025
- Responsible for the strategy, growth and overall business activities of the AirPlus business in Australia
- Managed cross-functional teams, facilitating enhanced collaboration with departments such as Finance, Operations, Sales and Compliance.
- Generated comprehensive reports on performance metrics, guiding data-driven decision-making processes.
- Mentored junior staff, promoting professional development and enhancing team capabilities.
- Fostered relationships with key stakeholders to drive business growth and market expansion.
- Oversaw contract negotiations for customers and suppliers, ensuring compliance with corporate policies and regulations.
- Gathered information on competitor activities and market trends to enhance strategic decision-making.
- Led the successful launch of new products in Australia and New Zealand, driving revenue growth, brand recognition and lowered costs.
- Built a high-performing sales team through targeted recruitment, training, and performance management initiatives, doubling the AirPlus business in the past 3 years since COVID-19.
- Managed budgets, financial planning, and forecasting to optimise profitability for the country operations, taking the Australian P&L to profit and driving cost reductions above expectations during and following COVID-19.
- Coordinated operational and regulatory requirements of the Australian organisation to ensure local and international company compliance
- Ensured adequate insurances were in place to cover local requirements
Sales & Partnership Manager
AirPlus International
06.2010 - 06.2017
- Developed strategic partnerships to enhance service offerings and drive revenue growth.
- Grew the Travel Management Partner network from 5 to 45 in 5 years, expanding the referral network opportunities
- Negotiated contract terms and conditions, fostering beneficial agreements that strengthen partner relationships.
- Mentored junior team members on best practices in partnership management and stakeholder engagement.
- Coordinated joint marketing campaigns with partners, enhancing brand visibility and customer acquisition efforts.
Key Account & Implementations Manager
AirPlus International
04.2007 - 06.2010
- Led tech team to launch new product
- Coordinated cross-functional teams
- Enhanced user satisfaction by 15%
- Developed strategic partnerships with key stakeholders to enhance customer satisfaction and retention rates.
- Conducted regular performance reviews with Key Customers within the UK business and providing corrective actions where necessary
- Delivered the largest customer in the UK implementation project on-budget and ahead of time
Education
Master of Business Administration - Business Administration
Harvard Business School
Cambridge, MABachelor of Science - Economics
University of California, Berkeley
Berkeley, CASkills
- Strategic Planning
- Leadership
- Project Management
- Financial Analysis
- Operational Efficiency
- Team Building
- Risk Management
- Process Improvement
Certification
- Certified Business Strategist - Global Strategy Association
- Project Management Professional (PMP) - Project Management Institute
Languages
Spanish
Beginner (A1)
French
Beginner (A1)
Mandarin
Intermediate (B1)
Timeline
Country Manager
AirPlus International
07.2017 - 10.2025
Sales & Partnership Manager
AirPlus International
06.2010 - 06.2017
Key Account & Implementations Manager
AirPlus International
04.2007 - 06.2010
Master of Business Administration - Business Administration
Harvard Business School
Bachelor of Science - Economics
University of California, Berkeley