Summary
Overview
Work History
Education
Skills
Training & Qualifications
Additional Career Summary
References
Timeline
Generic

Danielle Keeping

Pitt Town,NSW

Summary

Driven professional with 10 years of experience in project coordination and management within Telco, Electrical, and Rail infrastructure sectors. Proven track record in the Not-For-Profit sector, contributing to the NSW Extreme Hardship Support Program with Uniting Church of Australia and Australian Red Cross. Detail-oriented with strong organizational and stakeholder relationship skills, adept at managing multiple complex projects in dynamic environments. Demonstrated ability to meet targets and support strategic goals effectively.

Overview

12
12
years of professional experience

Work History

Project Coordinator (sole trader/ABN)

Plus ES
Sydney, NSW
03.2023 - 08.2025
  • Tracked daily work and coordinated on-site contractors using final Network Access Requests and day sheets for asset management.
  • Coordinated project schedules and timelines to ensure smooth workflow.
  • Supported the planning of project activities and resource allocation efforts.
  • Monitored project progress and updated stakeholders on key developments.
  • Processed completed tasks in SAP and Tracker with supporting documentation for monthly claim reconciliation.
  • Monitored program statuses regularly, reporting against KPIs and budget targets.
  • Updated Ausgrid’s SAP system with asset information, including streetlight removals and pole replacements.
  • Compiled monthly financial claims, ensuring accuracy and timely submission to meet targets.
  • Reconciled contractor financial claims while updating and processing POs and invoices as needed.
  • Contributed to weekly and fortnightly meetings with clients and contractors to facilitate communication.
  • Managed compliance of contractors in Rapid system and employees in Ausgrid’s Pegasus system, adhering to business rules.

Project Coordinator – Synod Secretariat

Uniting Church – Synod of NSW & ACT
Sydney, NSW
02.2022 - 03.2023
  • Identified discrepancies across finance long-leave tracker, SharePoint Minister files, hard-copy files, and RiskConsole database.
  • Updated databases with accurate work history of placements and supporting documentation.
  • Captured accurate placement percentages and dates on Long Leave Data Cleanse File, validating Years of Service calculations.
  • Assessed each Minister’s pathway to Ordination, ensuring criteria met for formation credits.
  • Sent final records to Ministers for review, addressing subsequent queries efficiently.
  • Distributed weekly batches of confirmed records to Finance and System Migration PM for data integration into live environment.
  • Adapted swiftly to new systems, successfully managing project objectives.
  • Identified 291 additional ministers requiring record review, increasing total from 170 to 461.

Client Services Officer

Australian Red Cross
Sydney, NSW
08.2021 - 12.2021
  • Monitored and processed applications from potential clients via online portal.
  • Established client files in Red Cross internal database, ensuring consent compliance.
  • Provided phone support for incomplete applications, utilizing interpreter services when necessary.
  • Conducted triage including referrals for COVID-19 initiatives and various support services.
  • Screened potential clients for eligibility criteria using external and internal information sources.
  • Performed financial hardship evaluations based on client-provided information.
  • Requested and obtained approval for client payment processing from line manager.
  • Developed tracking spreadsheet for program-wide monitoring during fast-paced start-up.

Site Share Manager – Technical

Telstra InfraCo (Towers & Poles)
Sydney, NSW
04.2021 - 07.2021
  • Managed teams through significant business changes, providing support and guidance during transitions.
  • Served as escalation point for teams, commercial account managers, and customers on technical matters.
  • Adapted quickly to existing Telstra systems and processes to ensure confident performance in remote setting.
  • Contributed to workshops focused on process workflows, roles, SLAs, reporting requirements, and operations manual revisions.
  • Collaborated with InfraCo Structural Engineering Manager and stakeholders on structural solutions and equipment approvals.
  • Recruited additional technical team members by writing job descriptions and conducting interviews per HR policy.

Inbound Colocation Manager

NBNCo
Sydney, NSW
11.2019 - 03.2021
  • Managed NCF Level 1 to 6 inbound colo-process, ensuring timely provision of required artifacts and effective tracking of application statuses.
  • Reviewed site designs and lease terms at Level 2 & 3, verifying compliance with planning requirements and ensuring documentation is received.
  • Oversaw final approval of document packs, including load case reviews and strengthening requests for structural integrity.
  • Managed queuing process for incoming carrier applications and nbn expansion projects, reviewing Structural Certifications based on queue placement.
  • Handled commercial pricing and charge sheet acceptance, conducting monthly invoicing reviews with nbn billing to ensure accuracy.
  • Maintained data accuracy within the system through meticulous record-keeping and generated internal/external status reports.
  • Achieved successful delivery of applications within SLAs, enhancing stakeholder relations during escalations and exemption management.
  • Led resolution of collaborative agreement between nbn/Optus on x115 legacy sites, overseeing processing and reporting for project close-out.

Senior Project Coordinator / Team Lead

Axicom Pty Ltd
Sydney, NSW
05.2013 - 10.2019
  • Managed colocation process from application receipt through post-installation, including engineering solutions and landlord consent.
  • Obtained and assessed design and construction packages, ensuring compliance with regulatory standards.
  • Tracked application status, maintained accurate data, and generated internal and external project reports.
  • Coordinated and approved over 2,600 project applications in six years, generating $15.3 million one-off revenue.
  • Delivered approximately 40 site approvals monthly for aggressive 5G network rollout since February 2019.
  • Promoted to senior role in June 2018, recognising leadership qualities and high performance.
  • Served as interim colocation manager based on extensive experience and capability.
  • Received CEO/Exec Quarterly Achievement Award Q4 2015 for outstanding performance on sensitive account.

Education

High School Diploma -

Avonbourne School
Bournemouth, UK
07-1996

Skills

  • Project coordination
  • Stakeholder engagement
  • Organisational skills
  • Flexibility and adaptability
  • Analytical thinking
  • Effective communication
  • Recordkeeping
  • Task prioritization

Training & Qualifications

  • Systems including SAP, S4Hana, Rapid, Pegasus (Avetta), Siterra, RiskConsole, Webfocus Reporting, SharePoint, CCM, and D365
  • MS Office Suite: Intermediate to advanced Word, Excel, and Outlook Basic MS Visio, PowerPoint & MS Project.
  • Valid Working with Children Check (WWCC) (paid work) – Expiry: 23/08/2026
  • Australian Red Cross training: Keeping Kids Safe – Nov 2021
  • Prince 2 Foundation Training – July 2019
  • Manage People Effectively Course – Australian Institute of Management (AIM) – Nov 2018

Additional Career Summary

  • Caterpillar Global Mining - Team Coordinator (contract) - May 2012 – Dec 2012
  • Giffen Group Ltd (UK) - Project Management Assistant (contract) - May 2011 – May 2012
  • Australian Rail Track Corp - PA to SPM and Team Coordinator (temp) - Jul 2010 – Oct 2010 and Aug 2009 – Nov 2009
  • Ergon Energy Corporation Ltd - Team Coordinator (temp) - Mar 2010 – July 2010
  • Barmac Insurance Brokers (UK) - Commercial and Personal Insurance Broker - Dec 2010 – May 2011 and Aug 2003 – Aug 2008

*Temp/Contract Roles while travelling on working holiday between Australia & UK 2008-2012 Incl.

References

References available upon request.

Timeline

Project Coordinator (sole trader/ABN)

Plus ES
03.2023 - 08.2025

Project Coordinator – Synod Secretariat

Uniting Church – Synod of NSW & ACT
02.2022 - 03.2023

Client Services Officer

Australian Red Cross
08.2021 - 12.2021

Site Share Manager – Technical

Telstra InfraCo (Towers & Poles)
04.2021 - 07.2021

Inbound Colocation Manager

NBNCo
11.2019 - 03.2021

Senior Project Coordinator / Team Lead

Axicom Pty Ltd
05.2013 - 10.2019

High School Diploma -

Avonbourne School

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Danielle Keeping