Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Danielle Lange

Ryde,Australia

Summary

A dynamic and results-driven retail professional with a strong foundation in customer service, team collaboration, and thriving in high-volume, fast-paced environments. With hands-on experience across renowned retail and hospitality brands including McDonald’s, Big W, Dusk, and Jay Jays, I have developed a comprehensive understanding of operational excellence and visual merchandising.


Recognised for all of my ability especially to communicate effectively with both customers and colleagues, I consistently meet and exceed my set KPI targets while contributing to a positive and productive team. I am deeply committed to continuous learning and growing my professional development. Additionally I take pride in applying my critical thinking and strategic problem-solving to deliver optimal outcomes to all situations that I'm faced with.


My interpersonal strengths allow me to create and maintain meaningful connections across both my team and the customers, building enduring relationships that support business success. I am currently seeking a role that will further challenge and grow my capabilities—particularly in areas where I can continue to apply my analytical mindset and expand my skill set.

Overview

5
5
years of professional experience

Work History

Sales Assistant

JayJays
08.2023 - Current
  • A customer-enteric role focused on giving the best experience to all customers, when it comes to their clothing requirements.
  • Assisting through the store with all tasks required from management.

Assistant Store Manager

Dusk
03.2023 - 06.2023
  • Supported the Store Manager in daily operations and team leadership
  • Managed staff schedules and supervised team performance
  • Worked towards achieving KPIs and sales targets
  • Responsible for opening and closing the store in the manager's absence

Retail Assistant

Big W
06.2022 - 03.2023
  • Maintained store presentation and cleanliness
  • Assisted customers with product inquiries and purchases
  • Collaborated with team members and supervisors to solve issues and ensure smooth store operations

Retail Assistant

McDonald's
02.2021 - 03.2023
  • Delivered prompt and friendly customer service in a high-pressure environment
  • Prepared food and beverages, including fries and drinks
  • Packed and organized online and in-store orders

Customer Service Assistant

SHIRUDO Ultimate Martial Arts
06.2020 - 02.2022
  • Greeted and checked in members at the front desk
  • Assisted with general customer inquiries
  • Maintained a clean and organized office environment

Education

HSC -

SYDNEY DISTANCE EDUCATION
12.2022

Skills

  • Team management and coordination
  • Self-motivated
  • Time management and multi-tasking
  • Attention to details
  • Positive can do attitude
  • Adaptability and flexibility

  • Problem Solving & Critical Thinking
  • Stock management
  • Cash handling
  • Onboarding and orientation
  • Event planning

Awards

Crew Member of the Month, 09/01/22

Timeline

Sales Assistant

JayJays
08.2023 - Current

Assistant Store Manager

Dusk
03.2023 - 06.2023

Retail Assistant

Big W
06.2022 - 03.2023

Retail Assistant

McDonald's
02.2021 - 03.2023

Customer Service Assistant

SHIRUDO Ultimate Martial Arts
06.2020 - 02.2022

HSC -

SYDNEY DISTANCE EDUCATION
Danielle Lange