Danielle MacDonald
Grafton ,NSW
Summary
Dynamic Retail Sales Associate with proven expertise at Prouds The Jewellers, excelling in customer service and problem-solving. Recognized for enhancing customer loyalty through strong relationships and efficient transaction processing. A reliable team player, consistently achieving sales targets while maintaining an organized store environment. Proficient in retail sales and time management.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Results-driven leader with strong background in operational management and team supervision. Known for fostering collaboration and delivering consistent outcomes in dynamic environments. Adept at multi-tasking, problem-solving, and adapting to changing needs while maintaining high standards. Skilled in staff development, strategic planning, and performance optimization.
Overview
13
13
years of professional experience
Work History
Retail Sales Associate
Prouds The Jewellers
12.2011 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
Grafton High School
Grafton 2006
Skills
- Customer service
- Problem-solving
- Time management
- Phone etiquette
- Retail sales
- Reliability and punctuality
- Teamwork and collaboration
Reference
Margaret Stace
-0402 760 168
Kim Kerfoot
-0427 500 637
Timeline
Retail Sales Associate
Prouds The Jewellers
12.2011 - Current
Grafton High School
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