Danielle Mannak
ADELAIDE,SA
Summary
Dynamic Beauty Therapist with extensive experience at Essential Beauty Tea Tree Plaza, excelling in facial treatments and retail upselling. Proven leadership in managing salon operations and training staff, while ensuring regulatory compliance. Adept at enhancing client satisfaction through personalized services and effective communication, consistently achieving sales targets and fostering lasting client relationships. Excel in leadership, empathy and time management.
Overview
1
1
year of post-secondary education
18
18
years of professional experience
Work History
Beauty Therapist
Essential Beauty Port Adelaide
Adelaide, SA
02.2025 - Current
- Provided facial treatments using high-quality skincare products and techniques.
- Conducted consultations to assess client needs and recommend personalized services, enhancing client satisfaction.
- Maintained cleanliness and organization of treatment areas and equipment.
- Performed professional hair removal services using waxing, threading, and laser therapy, ensuring client safety and comfort.
- Advised clients on tailored at-home skincare regimens, contributing to consistent achievement of retail sales targets.
- Managed daily salon operations, including client scheduling and inventory tracking.: Managed client booking schedules, recorded detailed treatment data, and assisted with inventory control.
Park officer
Belair National Park Holiday Park
Belair , SA
07.2022 - 03.2023
- Managed guest check-in and check-out processes efficiently.
- Provided exceptional customer service to park visitors daily.
- Coordinated maintenance schedules for park facilities and amenities.
- Ensured cleanliness and safety standards across the holiday park grounds.
- Trained new staff on operational procedures and guest interaction techniques.
- Enforced compliance with regulatory standards and company policies.
- Responded promptly to customer inquiries or complaints in a polite manner.
Beauty Therapist, Manager and Director
Essential Beauty Tea Tree Plaza
Tea Tree Gully , SA
01.2009 - 07.2020
- Provided personalized beauty treatments adhering to client preferences and skin types.
- Maintained a clean and organized treatment area for optimal client experience.
- Educated clients on skincare products and aftercare routines for lasting results.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Participated in ongoing training to stay updated on industry trends and techniques.
- Developed relationships with existing customers through providing excellent service standards whilst promoting additional services and products available in the salon.
- Ensured that all health and safety regulations are followed during treatments.
- Trained and mentored new employees on salon procedures and customer service.
- Managed daily operations and staff scheduling for a busy beauty salon.
- Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
- Implemented marketing strategies to attract new clients and retain existing ones.
- Oversaw inventory management, ensuring supplies were stocked and organized.
- Conducted performance evaluations to assess team member strengths and areas for improvement.
- Maintained financial records such as sales reports, payrolls and invoices.
Education
Certificate 4 In Beauty Therapy - Beauty Therapy
TAFE SA
Elizabeth , SA 01.2008 - 01.2009
St Columba College
Andrew’s Farm, SASkills
- Facial treatments
- Hair removal
- Aesthetic services
- Client consultations
- Retail and upselling
- Regulatory compliance
- Financial management
- Staff leadership
- Leadership and adaptability
- Time management
- Problem solving
- Verbal and written communication
References
References available upon request.
Timeline
Beauty Therapist
Essential Beauty Port Adelaide
02.2025 - Current
Park officer
Belair National Park Holiday Park
07.2022 - 03.2023
Beauty Therapist, Manager and Director
Essential Beauty Tea Tree Plaza
01.2009 - 07.2020
Certificate 4 In Beauty Therapy - Beauty Therapy
TAFE SA
01.2008 - 01.2009
St Columba College