Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

DANIELLE MARSHALL

Austins Ferry,Australia

Summary

Ideally I would like to be employed in a challenging and fulfilling environment where I can apply my skills and ability to support dynamic professionals and their team. I would be an asset for any employer due to my varied experience and continued desire to learn and grow professionally. I intend to undertake meaningful work for an employer where new concepts, dedication, loyalty and hard work are appreciated and rewarded.

Overview

14
14
years of professional experience

Work History

Interior Design Consultant

Wilson Homes
02.2024 - Current
  • Assisting clients with internal and external colour selections
  • Working with live Excel pricing calculators
  • Reading and understanding house plans
  • Scanning and saving client selection documents
  • Assisted in selecting furnishings, fixtures, accessories, window coverings, paint colors for interior spaces.
  • Arranging and completing flat lay presentations
  • Provide guidance on lighting selection based on client's needs and preferences.
  • Maintained up-to-date knowledge of building codes and regulations relevant to interior design projects.
  • Completing job information templates
  • Working with in clients budget restraints
  • Advise clients on space planning and layout
  • Provide excellent customer service by addressing inquiries promptly and professionally.

.

Travelled Australia
05.2022 - 02.2024

Interior Design Consultant

Wilson Homes
03.2021 - 05.2022
  • Transitioned to Interior Design Consultant

Receptionist

Wilson Homes
10.2018 - 03.2021
  • Answering and forwarding incoming phone calls
  • Greeting customers
  • Maintaining the reception area
  • Administration duties
  • Delivered administrative support to team members by making copies, sending emails, organising documents.
  • Performed duties such as filing, photocopying and email
  • Keeping office documents updated
  • Preparing handover packages for clients
  • Keeping office supply inventory fully stocked
  • Responsible for incoming and outgoing mail

Guest Service Supervisor

Aerocare Flight Support, Contractor for Virgin Australia
01.2013 - 01.2018
  • Coordinate Check-in
  • Aircraft boarding and disembarkation
  • Freight and baggage loading
  • Preparation of aircraft load and trim documentation
  • Pilot and cabin crew documentation
  • Aircraft towing scheduling
  • Bay planning
  • Disruption and disaster management
  • Various forms of communication including Radio, Written, emails and telephone
  • Dealing with disgruntled guest and complaints on a daily basis and ensuring all issues are dealt with in a professional manner
  • Ensuring compliance of identification and dangerous goods
  • Maintain personal presentation in accordance with strict company policies
  • Responsible for public announcements
  • Handling disruptions, delays, cancellations and supporting guest recovery
  • Showing compassion and sensitivity to all guest experiencing difficult times
  • Constant awareness of my actions, the safety of my colleagues and the safety of all guests
  • Training new staff members

Senior Hair Stylist

Jabeks for Hair and Other Things
08.2011 - 01.2013
  • Colouring, cutting and styling hair
  • Greeting clients
  • Making appointments
  • Answering phone calls
  • Handling payments both cash/Eftpos
  • Completing stock orders
  • Understanding of chemicals
  • Customer Service
  • Selling products
  • Count and document opening and closing cash amounts daily
  • Training, attending training seminars
  • Sanitize tools, restock supplies and maintain salon cleanliness

Education

CERTIFACTE III - HAIRDRESSING

TAFE
01.2009

HIGH SCHOOL COMPLETION -

01.2005

Skills

  • High attention to detail
  • Organisational skills
  • Efficiently plan and prioritise workloads
  • Analytical skills
  • Customer service skills
  • Confident interpersonal and communication skills
  • Computer, MS Word, MS Excel, and E-mail skills

Accomplishments

  • Certificate lll in Hairdressing
  • CASA issued ASIC
  • Open drivers licence
  • Dangerous good awareness certificate

References

  • Georgia Harvey, Multi-Residentential Project Coordinator, 0408484948, gharvey@wilsonhomes.com.au
  • Jodie Barbeler, Business owner, 0418646828, jodie_barbeler@hotmail.com

Timeline

Interior Design Consultant

Wilson Homes
02.2024 - Current

.

Travelled Australia
05.2022 - 02.2024

Interior Design Consultant

Wilson Homes
03.2021 - 05.2022

Receptionist

Wilson Homes
10.2018 - 03.2021

Guest Service Supervisor

Aerocare Flight Support, Contractor for Virgin Australia
01.2013 - 01.2018

Senior Hair Stylist

Jabeks for Hair and Other Things
08.2011 - 01.2013

CERTIFACTE III - HAIRDRESSING

TAFE

HIGH SCHOOL COMPLETION -

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DANIELLE MARSHALL