Danielle McLennan
Shell Cove,NSW
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
The Ten Bells
London
10.2022 - 04.2024
- Prepared mixed drinks, wine, beer and cocktails
- Took customers orders and capitalized on opportunities to upsell beverages
- Polished glassware, bussed tables and maintained clean customer areas
- Trained and mentored new staff to enhance their confidence behind the bar
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Bartender/Gaming Attendant
Miranda Hotel
Sydney
11.2021 - 07.2022
- Prepared mixed drinks, wine, beer and cocktails
- Took customers orders and capitalized on opportunities to upsell beverages
- Polished glassware, bussed tables and maintained clean customer areas
- Maintained service levels within gaming room
- Processed cash, credit card and voucher payments including pay-outs.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Shift Supervisor/People Performance Manager
McDonald's
Sylvania
01.2021 - 03.2022
- Recruited new hires
- Facilitated training
- Supervised shifts
- Department Manager of the Patch Award 2021.
Crew/Crew Trainer
organiseMcDonald's
Sylvania
10.2016 - 01.2021
- Trained new crew members
- Worked in a team environment
- Worked as Barista in McCafé
- Took customers’ orders and capitalized on opportunities to upsell
- Prepared a range of food items and assembled orders
- Crew Member of the Year Award 2019.
Education
Completed First Year Bachelor of Laws -
University of Wollongong
11.2021
Higher School Certificate -
Sylvania High School
09.2020
Skills
- Outstanding customer service
- Multitasking and attention to detail
- Ability to work effectively as part of a team
- Confident in problem solving and decision making
Certification
- Certificate III Retail
- Certificate II Kitchen Operations
- RSA (Responsible Service of Alcohol)
- RCG (Responsible Conduct of Gaming)
Timeline
Bartender
The Ten Bells
10.2022 - 04.2024
Bartender/Gaming Attendant
Miranda Hotel
11.2021 - 07.2022
Shift Supervisor/People Performance Manager
McDonald's
01.2021 - 03.2022
Crew/Crew Trainer
organiseMcDonald's
10.2016 - 01.2021
Completed First Year Bachelor of Laws -
University of Wollongong
Higher School Certificate -
Sylvania High School