Danielle McNeill
Summary
Skilled in dental radiography and team collaboration, I excel in maintaining high standards of cleanliness and patient satisfaction, as demonstrated at Big Smiles Dental. My background spans various customer service roles, enhancing my professionalism and ability to handle high-pressure situations effectively, ensuring a positive experience for all clients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dental Assistant
Big Smiles Dental
03.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Bar Waiter
Opera Kitchen
04.2021 - 02.2022
- Maintained clean and organised bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
Bartender
Courthouse Hotel
01.2018 - 03.2021
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Waitress
Newbridge
02.2016 - 11.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Receptionist
H10 Rubicon Palace Hotel
07.2015 - 10.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Waitress
Pizza Piccolo
06.2014 - 10.2014
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Foundation Degree - International Travel And Tourism Management
University of Ulster
Northern Ireland 01-2017
BTEC Level 2 And 3 Diploma - Travel And Tourism
Northern Regional College
Northern Ireland 09-2012
High School Diploma -
Ballymoney High
Northern Ireland 01-2012
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Professionalism and etiquette
- Team collaboration
Certification
- Child Development Associate (CDA) Certificate
- Award certificate of merit of recognition of my attitude to work and maintaining an excellent attendance report
Languages
Spanish
Elementary
Interests
- Cooking
- Enjoy creating and following travel blogs and vlogs
- Pilates
- I like trying new recipes and food trends
Timeline
Dental Assistant
Big Smiles Dental
03.2022 - Current
Bar Waiter
Opera Kitchen
04.2021 - 02.2022
Bartender
Courthouse Hotel
01.2018 - 03.2021
Waitress
Newbridge
02.2016 - 11.2017
Receptionist
H10 Rubicon Palace Hotel
07.2015 - 10.2015
Waitress
Pizza Piccolo
06.2014 - 10.2014
Foundation Degree - International Travel And Tourism Management
University of Ulster
BTEC Level 2 And 3 Diploma - Travel And Tourism
Northern Regional College
High School Diploma -
Ballymoney High
Similar Profiles
Mateo RostroMateo Rostro
Dental Assistant at Glo Dental Spa (formerly Sandis Smiles Dental)Dental Assistant at Glo Dental Spa (formerly Sandis Smiles Dental)
JENNIFER BELINSKIYJENNIFER BELINSKIY
Senior Accountant at Smiles Dental (Dental)Senior Accountant at Smiles Dental (Dental)
Hamza DabajaHamza Dabaja
Shadowing Student at Michigan Smiles Dental And Daher DentalShadowing Student at Michigan Smiles Dental And Daher Dental