Danielle Mitchell
Longford,TAS
Summary
Creative, compassionate, and self-driven professional with a strong background in customer service, animal care, and hospitality. Demonstrates empathy, adaptability, and a sharp eye for detail, especially in fast-paced or sensitive environments. Eager to transition into the healthcare sector, bringing a strong work ethic and a naturally caring approach to patient and client care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager in Training
BWS, Exeter
03.2025 - Current
- Analyzed stock loss reports and managed sales prediction tools
- Maintained safety protocols and compliance reporting
- Built positive customer relationships and led team operations
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
Bottleshop Attendant
BWS, Ravenswood
02.2024 - 03.2025
- Handled POS investigations and daily reconciliation
- Managed stock replenishment and secure store operations
- Delivered consistent and respectful customer service
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
- Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
Retail Assistant
North West Shoe Repair
08.2023 - 02.2024
- Provided tailored customer service and order tracking
- Performed basic repairs, shoes, bags ect
- Cut and programed keys
- Maintained floor displays
- Managed cash handling and shop presentation
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Assistant Kennel Hand
View Bank Cattery & Kennels
05.2023 - 08.2023
- Cared for elderly and anxious animals with diligence
- Maintained high sanitation standards across all facilities
- Interacted with pet owners and conducted meal preparations
- Demonstrated commitment to animal welfare by adhering to strict guidelines for ethical treatment and reporting any concerns immediately to management personnel.
- Improved kennel cleanliness by implementing thorough daily cleaning routines and maintaining organized workspaces.
Kitchen Hand and Waitress
RJ’s Westbury Hotel
01.2018 - 01.2019
- Food preparation & cooking
- Customer Service and cash handling
- Cleaning
- Alcohol & gaming service
- Waiting
- Stock management
Kitchen Hand
The Berriedale Hotel
01.2017 - 01.2018
- Stock management
- Food preparation & cooking
- Customer Service and cash handling
- Cleaning
- Alcohol service
- Waiting
- Stock rotation and organisation
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Education
High School Diploma -
St Patricks Collage
Prospect, Tasmania01-2017
Skills
- Empathetic Customer & Client Care
- Data Entry & Record Keeping
- Workplace Health & Safety Compliance
- Team Collaboration
- Conflict Resolution
- Stock & Inventory Management
- Responsible Service of Alcohol (RSA Certified)
- Time Management & Multi-tasking
- Brand awareness
- Store layout
- Merchandise planning
- Store operations
Certification
- Full Australian Drivers Licence
- Responsible Serving of Alcohol
- Responsible Serving of Gambling
- Special Employee Licence
- Quality, Safety & You (NDIS)
- Working With Vulnerable People
- Forklift License
Timeline
Manager in Training
BWS, Exeter
03.2025 - Current
Bottleshop Attendant
BWS, Ravenswood
02.2024 - 03.2025
Retail Assistant
North West Shoe Repair
08.2023 - 02.2024
Assistant Kennel Hand
View Bank Cattery & Kennels
05.2023 - 08.2023
Kitchen Hand and Waitress
RJ’s Westbury Hotel
01.2018 - 01.2019
Kitchen Hand
The Berriedale Hotel
01.2017 - 01.2018
High School Diploma -
St Patricks Collage
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