Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Danielle Noffke

Gracemere,QLD

Summary

You will find that i am self- motivated, physically fit and an energetic individual with strong work ethic. I am willing to various shift , with flexibility and commitment to the role. I look forward to contributing to achievement of safety and project objectives, providing a range of assistance to team members and adhering to OH&S standards and undertaking safe work practices.



Protection Officer with a proven track record at Aurizon, enhancing team communication and crisis management. Excelled in implementing Track protection and conducting risk analyses, showcasing strong problem-solving and active listening skills. Demonstrated commitment to workplace safety and reliability, significantly reducing safety risks.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Protection Officer

Aurizon
10.2023 - Current
  • Implement and mange small and large track closures.
  • Mange rail traffic and multiple workgroup's.
  • Follow the correct PPE standards.
  • Help show new Protection Officers on company policies, standard operating procedures, and best practices to complete task.
  • First aid trained.
  • Ensured compliance with relevant laws, regulations, and company guidelines while executing all protection duties effectively.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Have an understanding of network and TAS.
  • Work 12 hour days, including doing nights shifts.
  • Improved communication between team members through the implementation of efficient reporting procedures and documentation practices.
  • Managed crisis situations calmly under pressure while directing appropriate actions during emergency responses.
  • Increased knowledge of emerging threats through continuous training sessions that improved adaptability in diverse situations.

Protection Officer

Track Protection Services
06.2022 - 10.2023
  • Demonstrated exceptional attention-to-detail within daily tasks, contributing to a reduction in security vulnerabilities.
  • Ensured compliance with relevant laws, regulations, and company guidelines while executing all protection duties effectively.
  • Implement and mange track protection.
  • Demonstrate the correct network lock out process.
  • Follow PPE standards.
  • Complete training when required.
  • Conducted detailed incident reports following any security-related occurrences, providing recommendations for future prevention strategies.
  • Manage small work groups.

Checkout Operator

Woolworths
03.2020 - 08.2022
  • Operated register system to process new purchases, item returns, and merchandise exchanges.
  • Processed refunds and exchanges in accordance with company policy.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
  • Answered incoming calls to offer information and direct individuals to correct personnel.
  • Actively listened to customer needs, recommending appropriate products or services when necessary.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Rockhampton State High School
Rockhampton, QLD
11-2021

Skills

  • Workplace Safety
  • Physical Fitness
  • Active Listening
  • Incident Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Multitasking Abilities
  • Reliability

Certification

  • Current QLD's P2 Driver's License.
  • Current Protection officer cert 1.
  • Current protection officer cert 2.
  • Current protection office cert 3 .
  • Current first aid.
  • Current authorised persons trained.
  • Current responsible worker trained.
  • Cert 2 in rail infrastructure.
  • Cert 2 in infrastructure (white card, working at heights).
  • Cert 2 in hospitality.

Timeline

Protection Officer

Aurizon
10.2023 - Current

Protection Officer

Track Protection Services
06.2022 - 10.2023

Checkout Operator

Woolworths
03.2020 - 08.2022

High School Diploma -

Rockhampton State High School

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Danielle Noffke