Danielle Phillips
Tweed Heads,NSW
Summary
Dedicated and skilled hairdresser transitioning into a new career as a dump truck operator in the mining industry. Proven ability to excel in fast-paced environments, ensuring client satisfaction through meticulous attention to detail and exceptional customer service. Eger to leverage strong communication skills, adaptability and work ethic to succeed in operating heavy machinery safely and efficiently. Committed to learning and applying industry best practices while contributing to the smooth operations of mining sites.
Overview
9
9
years of professional experience
Work History
Senior Hairdresser
The Loft Hair Salon
01.2019 - Current
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Coordinated and facilitated new hire training to maintain consistency of salon services.
- Foster a safety-conscious culture by leading by example and encouraging all team members to prioritise safety in their daily tasks.
- Attend training sessions and stay up to date with industry safety standards and regulations to ensure compliance and best practices.
- Conduct regular checks on electrical equipment to prevent hazards such as frayed cords or exposed wires.
- Use personal protective equipment (PPE) such as gloves, aprons and goggles when working with chemicals or tools that could pose a risk.
Salon Assistant
Moss Hair
11.2018 - 01.2019
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Demonstrated thorough knowledge of all salon products and services.
Waitress
Café Dbar
01.2018 - 01.2019
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Inspected dishes and utensils for cleanliness.
Sales Associate
Olive and Vern
01.2017 - 10.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanour and professionally managed issues in busy, high-stress situations.
- Monitored customers for signs of security concerns and escalated issues to management.
Waitress
Beach Burrito Company Pty Ltd
02.2015 - 01.2018
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Secretarial Assistant
Karen Phillips Corporate communications Pty Ltd
01.2017 - 01.2018
- Offered technical support and troubleshot issues to enhance office productivity.
- Monitored office calendars to plan meetings, activities, and travel to maximize productivity.
- Screened visitors and issued badges to maintain safety and security.
Education
Higher School Certificate -
Tweed River High School
Tweed Heads12.2015
Certificate III - Hairdressing
Tafe
Kingscliff, NSW03.2022
SRC -
Tweed River High School
Tweed Heads2015
Diploma of Arts and Communications - undefined
Griffith College
2015
Keynote Speaker, International women’s day Ylead Leadership Conference - undefined
2014
Skills
- Efficient Service
- Cleaning and Sanitizing
- Technique Expertise
- Health Code Compliance
- Active Learning
- Business Industry Knowledge
- Customer Loyalty
- Chemical Applications
- Detailed Instruction
- Safety Protocols
- Clean Equipment
- Industry Standards
Timeline
Senior Hairdresser
The Loft Hair Salon
01.2019 - Current
Salon Assistant
Moss Hair
11.2018 - 01.2019
Waitress
Café Dbar
01.2018 - 01.2019
Sales Associate
Olive and Vern
01.2017 - 10.2018
Secretarial Assistant
Karen Phillips Corporate communications Pty Ltd
01.2017 - 01.2018
Waitress
Beach Burrito Company Pty Ltd
02.2015 - 01.2018
Higher School Certificate -
Tweed River High School
Certificate III - Hairdressing
Tafe
SRC -
Tweed River High School
Diploma of Arts and Communications - undefined
Griffith College
Keynote Speaker, International women’s day Ylead Leadership Conference - undefined
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