Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Phillips

Tweed Heads,NSW

Summary

Dedicated and skilled hairdresser transitioning into a new career as a dump truck operator in the mining industry. Proven ability to excel in fast-paced environments, ensuring client satisfaction through meticulous attention to detail and exceptional customer service. Eger to leverage strong communication skills, adaptability and work ethic to succeed in operating heavy machinery safely and efficiently. Committed to learning and applying industry best practices while contributing to the smooth operations of mining sites.

Overview

9
9
years of professional experience

Work History

Senior Hairdresser

The Loft Hair Salon
01.2019 - Current
  • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
  • Coordinated and facilitated new hire training to maintain consistency of salon services.
  • Foster a safety-conscious culture by leading by example and encouraging all team members to prioritise safety in their daily tasks.
  • Attend training sessions and stay up to date with industry safety standards and regulations to ensure compliance and best practices.
  • Conduct regular checks on electrical equipment to prevent hazards such as frayed cords or exposed wires.
  • Use personal protective equipment (PPE) such as gloves, aprons and goggles when working with chemicals or tools that could pose a risk.

Salon Assistant

Moss Hair
11.2018 - 01.2019
  • Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
  • Investigated and resolved complaints to satisfy guests and maintain good business practices.
  • Demonstrated thorough knowledge of all salon products and services.

Waitress

Café Dbar
01.2018 - 01.2019
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Inspected dishes and utensils for cleanliness.

Sales Associate

Olive and Vern
01.2017 - 10.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanour and professionally managed issues in busy, high-stress situations.
  • Monitored customers for signs of security concerns and escalated issues to management.

Waitress

Beach Burrito Company Pty Ltd
02.2015 - 01.2018
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Secretarial Assistant

Karen Phillips Corporate communications Pty Ltd
01.2017 - 01.2018
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Monitored office calendars to plan meetings, activities, and travel to maximize productivity.
  • Screened visitors and issued badges to maintain safety and security.

Education

Higher School Certificate -

Tweed River High School
Tweed Heads
12.2015

Certificate III - Hairdressing

Tafe
Kingscliff, NSW
03.2022

SRC -

Tweed River High School
Tweed Heads
2015

Diploma of Arts and Communications - undefined

Griffith College
2015

Keynote Speaker, International women’s day Ylead Leadership Conference - undefined

2014

Skills

  • Efficient Service
  • Cleaning and Sanitizing
  • Technique Expertise
  • Health Code Compliance
  • Active Learning
  • Business Industry Knowledge
  • Customer Loyalty
  • Chemical Applications
  • Detailed Instruction
  • Safety Protocols
  • Clean Equipment
  • Industry Standards

Timeline

Senior Hairdresser

The Loft Hair Salon
01.2019 - Current

Salon Assistant

Moss Hair
11.2018 - 01.2019

Waitress

Café Dbar
01.2018 - 01.2019

Sales Associate

Olive and Vern
01.2017 - 10.2018

Secretarial Assistant

Karen Phillips Corporate communications Pty Ltd
01.2017 - 01.2018

Waitress

Beach Burrito Company Pty Ltd
02.2015 - 01.2018

Higher School Certificate -

Tweed River High School

Certificate III - Hairdressing

Tafe

SRC -

Tweed River High School

Diploma of Arts and Communications - undefined

Griffith College

Keynote Speaker, International women’s day Ylead Leadership Conference - undefined

Danielle Phillips