Summary
Overview
Work History
Skills
Timeline
Generic
Danielle Reed

Danielle Reed

ASCOT,QLD

Summary

Dynamic professional with a proven track record in property management at Gleason & Lee Property Specialists, enhancing tenant satisfaction and occupancy rates. Skilled in relationship building and sales expertise, demonstrated by consistently meeting sales quotas at UPS. Expert in customer service and property inspections, achieving operational excellence and client base growth.

Overview

27
27
years of professional experience

Work History

Caregiver

Home Instead
05.2023 - Current
  • Assist clients with activities of daily living, promoting independence and quality of life.
  • Clean house, run errands, manage laundry, and complete weekly grocery shopping.
  • Assist with dressing guidance, grooming, meal preparation, and medication reminders.
  • Perform light housekeeping duties to maintain cleanliness standards while respecting patient''s personal space.
  • Escort to medical appointments

Property Leasing Manager

Gleason & Lee Property Specialists
01.2012 - 05.2015
  • Sought housing options based on clients housing preferences
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.

Corporate Sales Manager

United Parcel Service, UPS
02.1997 - 01.2001
  • Delivered engaging sales presentations to new clients, to promote features and increase client base.
  • Analyzed market trends to identify new business opportunities for company expansion.
  • Created detailed reports on sales performance metrics, highlighting areas requiring attention or action from senior management.
  • Consistently met sales quotas and growing new lanes in market whilst building client base and revenue annually.
  • Increased corporate sales by developing and implementing effective sales strategies.
  • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Skills

  • Customer service-focused
  • Property Management
  • Property Inspections
  • Relationship Building
  • Outstanding verbal and written communication
  • Dependable and Responsible
  • Strong Ethics
  • Sales expertise
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail

Timeline

Caregiver

Home Instead
05.2023 - Current

Property Leasing Manager

Gleason & Lee Property Specialists
01.2012 - 05.2015

Corporate Sales Manager

United Parcel Service, UPS
02.1997 - 01.2001

Similar Profiles

CREATE PROFILE
Danielle Reed