Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Personal Information
Timeline
Generic
Danielle Riley

Danielle Riley

Terrigal

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organisational growth.

Overview

3
3
years of professional experience

Work History

Stewardess

Freelance
12.2024 - 03.2025
  • Enhanced passenger experience by providing exceptional customer service and attending to individual needs.
  • Maintained a clean and organized cabin, creating a welcoming atmosphere for guests.
  • Provided personalised care for VIP guests, anticipating needs and going above-and-beyond to exceed expectations.
  • Supported colleagues during high-pressure situations, maintaining professionalism under all circumstances.
  • Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction.

SSI Scuba instructor

Gold Coast dive centre
11.2023
  • Recently completed SSI Open Water Scuba Instructor certification, gaining knowledge of teaching methodologies, dive theory, and risk management
  • Conducted training sessions in confined water and open water settings under the supervision of senior instructors, ensuring adherence to safety standards and effective learning outcomes
  • Assisted with Open Water Diver and Advanced Open Water Diver courses, helping students learn dive skills, dive planning, and underwater techniques
  • Delivered engaging pre-dive briefings to ensure students understand dive plans, safety protocols, and local marine life
  • Assisted dive instructors in preparing and conducting SSI diving courses, including open water, advanced, and rescue diver courses
  • Guided certified divers on dive excursions, ensuring they followed all safety procedures and had a positive experience
  • Provided assistance with daily operations, including checking equipment, cleaning gear, and ensuring dive boats were properly equipped and maintained

Housekeeper

Gold Coast
01.2024 - 07.2024
  • Maintained pristine cleanliness in luxury properties, ensuring meticulous attention to detail
  • Implemented efficient cleaning protocols, enhancing guest satisfaction
  • Providing exceptional cleaning and organisational services in residential, commercial, and luxury settings
  • Known for being reliable, discreet, and highly efficient, with a strong work ethic and a commitment to delivering top-notch service

Hostess

Bonita Bonita
07.2023 - 07.2024
  • Friendly and efficient Hostess with 12 years of experience in providing excellent customer service in fast-paced restaurant environments
  • Skilled in managing reservations, greeting and seating guests, and ensuring a welcoming atmosphere
  • Adept at multitasking, maintaining organisation during peak hours, and enhancing the overall guest experience
  • Known for creating a positive first impression, resolving guest inquiries, and supporting team members to maintain smooth front-of-house operations

Barista

Canvas
05.2022 - 11.2023
  • Crafted artisanal beverages with precision, enhancing customer satisfaction
  • Implemented efficient workflow, reducing wait times and boosting productivity
  • Optimised inventory management, minimising waste and cutting costs
  • Trained new team members, fostering a collaborative work environment
  • Maintained impeccable cleanliness standards, ensuring food safety compliance
  • Executed precise cash handling procedures, guaranteeing accurate transactions

Dive master

Gold Coast dive centre
01.2023 - 10.2023

Education

SSI Scuba instructor -

Gold Coast Dive Centre
Gold Coast, QLD
11.2023

High School -

Our Lady's RC High School
United Kingdom
06.2010

Skills

  • Attention to detail
  • Time management
  • Exceptional communication
  • Customer service
  • Team collaboration
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Detail-oriented

Hobbies and Interests

  • Traveling
  • Fitness
  • Photography

Personal Information

  • Full Australian work rights
  • SSI Scuba diving instructor STCW
  • No tattoos
  • RSA First aid & CPR
  • Available: immediately
  • Citizenship: British Citizen
  • Australian drivers licence

Timeline

Stewardess

Freelance
12.2024 - 03.2025

Housekeeper

Gold Coast
01.2024 - 07.2024

SSI Scuba instructor

Gold Coast dive centre
11.2023

Hostess

Bonita Bonita
07.2023 - 07.2024

Dive master

Gold Coast dive centre
01.2023 - 10.2023

Barista

Canvas
05.2022 - 11.2023

SSI Scuba instructor -

Gold Coast Dive Centre

High School -

Our Lady's RC High School

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Danielle Riley