Danielle Rodriguez
Sydney,NSW
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
2026
2026
years of professional experience
Work History
Branch Manager
Anytime Fitness
01.2025 - Current
- Engaged in ongoing professional development to maintain expertise on industry trends, best practices, and emerging technologies for optimal service delivery.
- Conducted comprehensive tours of the facility to prospective members, showcasing available amenities and services.
- Organized group presentations on health topics relevant to our clientele as a means of promoting the club and increasing membership sales.
- Implemented effective follow-up strategies for prospective clients who expressed interest but had not yet committed to joining the club.
- Assisted in coordinating special events and promotions to enhance member engagement and drive new membership sales.
- Provided exceptional customer service during all interactions with both current and prospective members, reinforcing brand reputation for excellence.
- Tracked membership data accurately, providing managers with valuable insights for strategic decision-making processes.
- Expanded potential client base by attending industry events, networking with professionals, and promoting the benefits of club membership.
Store Manager
Lorna Jane
10.2023 - 01.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Receptionist
Lifeline Nurses Australia
05.2022 - 2022
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Sales Associate
JD
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Marketing And Communications - Business
WESTERN SYDNEY UNIVERSITY
Sydney, NSWSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Exceptional customer service
- Customer needs assessment
Languages
tagalog
Full Professional
Timeline
Branch Manager
Anytime Fitness
01.2025 - Current
Store Manager
Lorna Jane
10.2023 - 01.2025
Receptionist
Lifeline Nurses Australia
05.2022 - 2022
Sales Associate
JD
Bachelor of Marketing And Communications - Business
WESTERN SYDNEY UNIVERSITY
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