Danielle Skerry
Pakenham
Summary
Dynamic and proactive individual with proven strengths in enhancing efficiency, fostering positive relationships, and contributing to team success. Skilled in problem-solving, communication, and adaptability, with a strong commitment to continuous learning and applying new skills swiftly. Known for reliability, excellent time management, and a collaborative spirit, dedicated to driving client satisfaction and supporting organisational growth with enthusiasm and goal-oriented focus.
Overview
2026
2026
years of professional experience
Work History
Administration Supervisor
Gippsland Automotive
2022 - Current
- Assisted in coordinating administrative tasks to improve overall office efficiency and support daily operations for staff and clients.
- Responded promptly to inquiries from customers and service technicians, managing communications across phone and email channels to resolve routine requests.
- Facilitated bookings, processed phone calls, and handled payments and bookkeeping functions to ensure smooth business operations.
- Completed filing duties and ensured strict compliance with records management policies, maintaining organised and up-to-date documentation.
- Managed payroll for employees, ensuring accurate and timely payments each pay cycle.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate prompt payment, improving supplier relationships.
- Built and strengthened long-lasting client relationships through attentive service and ongoing communication, resulting in repeat business and referrals.
Personal Carer
Mable
2020 - 2022
- Supported NDIS-funded clients, including children, by assisting with daily activities, providing personalised care, and facilitating access to necessary services to promote independence and wellbeing.
- Administered medications as prescribed, maintaining accurate records for compliance.
- Communicated effectively with healthcare professionals regarding client needs and progress.
- Provided emotional support to clients, fostering a compassionate and respectful environment.
- Implemented strategies to manage challenging behaviours in a respectful manner while prioritising safety for all involved parties.
- Developed strong rapport with patients and families, fostering trust and open communication regarding care plans.
Personal Care and Lifestyle Assistant
Melville Grange Berwick
2015 - 2020
- Provided personal care to residents including assistance with washing, dressing, eating, toileting, and mobility support in a 120-bed facility, maintaining resident dignity and confidentiality.
- Observed, monitored, and recorded clients’ physical and emotional well-being, promptly reporting changes to senior staff to ensure timely care adjustments.
- Assisted with planning and facilitating lifestyle activities, supporting residents one-on-one to build skills, confidence, and social engagement.
- Managed documentation and charting tasks, including progress notes, bowel charts, food and fluid intake, and ACFI compliance to support care plans.
- Collaborated with multidisciplinary teams, adhered to OHS and infection control protocols, and contributed to safe lifting, transferring, and repositioning of residents.
Education
Certificate III in Individual Support
Chisholm Institute
Melbourne, VIC01-2017
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Flexible and adaptable
- Problem-solving
- Excellent communication
Timeline
Administration Supervisor
Gippsland Automotive
2022 - Current
Personal Carer
Mable
2020 - 2022
Personal Care and Lifestyle Assistant
Melville Grange Berwick
2015 - 2020
Certificate III in Individual Support
Chisholm Institute
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