Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Danielle Stewart

Oporto Altona North
Altona Meadows,VIC
4
years of professional experience
1
Certification

Customer Controller bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhancing customer experiences by employing service-oriented behaviours, understanding customer desires and providing customized solutions to build loyalty. I am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals.

Work History

Fast Food Supervisor

6 Years 10 Months
Oporto Altona North | Altona North , VIC | 01.2020 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Accomplished multiple tasks within established timeframes.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.

Receptionist Work-Placement

6 Months
Norman Carriers | Altona North , VIC | 07.2019 - 01.2020
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Tracked orders and notified customers of status or potential delays.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.

Fast Food Crew Member

9 Months
McDonald's Laverton North | Laverton North, VIC | 02.2019 - 11.2019
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.

Teachers Aid Work-Placement

1 Month
St Mary's Primary School | Altona, VIC | 05.2019 - 06.2019
  • Supported student learning objectives through personalized and small group assistance.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Supported classroom activities, tutoring, and reviewing work.

Education

Diploma - Logistics

RMIT University | Melbourne, VIC | 10.2021

Logistics Trade.

COR and Budgeting.

Excel and Reporting.

Environmental and Sustainability.

Communication.

Year 12 High School Cert

Mount St. Joseph Girls' College | Altona, VIC | 11.2020

Certificate II (Second Year Not-Completed) - Buisness

The Gordon | Hoppers Crossing, VIC | 10.2020

Admin, Book-Keeping

Computer Understanding Microsoft, Excel, Word

Communication to customers, and team members

Certificate II (Second Year Not-Completed) - Food Operations

The Gordon | Hoppers Crossing | 10.2019

Learnt to how to prepare, cook and serve different types of meals.

Be able to independently run a kitchen. Such as OHS, Preparation of utensils, etc.

Skills

Fast Food Customer Service
Supervisor Collaboration
Supervisor Communication
Computer Proficiency
Critical Thinking
Administration and Bookkeeping

Certification

  • St Mary of the Cross Award, Mount St Joseph - April 18
  • Certificate of Appreciation Mary Mackillop Today, Mount St Joseph, Oct 19
  • Certified Graduation, Mount St Joseph - Nov 20
  • Certified Applied Learning Senior, Mount St Joseph - Nov 20
  • Team Member Of the Quarter, Oporto - 13 Aug 21
  • Licensed First Aid and CPR - 19 July 22
  • Licensed Food Safety Supervision - 29 June 22
  • Shift Supervisor Cert, Oporto - 6 Oct 22

Timeline

Fast Food Supervisor

Oporto Altona North
01.2020 - CurrentRead More

Receptionist Work-Placement

Norman Carriers
07.2019 - 01.2020Read More

Teachers Aid Work-Placement

St Mary's Primary School
05.2019 - 06.2019Read More

Fast Food Crew Member

McDonald's Laverton North
02.2019 - 11.2019Read More

RMIT University

Diploma from Logistics
Read More

Mount St. Joseph Girls' College

Year 12 High School Cert
Read More

The Gordon

Certificate II (Second Year Not-Completed) from Buisness
Read More

The Gordon

Certificate II (Second Year Not-Completed) from Food Operations
Read More
Danielle Stewart