Customer Controller bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhancing customer experiences by employing service-oriented behaviours, understanding customer desires and providing customized solutions to build loyalty. I am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals.
Work History
Fast Food Supervisor
6 Years 10 Months
Oporto Altona North | Altona North , VIC | 01.2020 - Current
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Accomplished multiple tasks within established timeframes.
Listened attentively to customer complaints or requests and resolved issues without need to escalate.
Receptionist Work-Placement
6 Months
Norman Carriers | Altona North , VIC | 07.2019 - 01.2020
Kept reception area clean and neat to give visitors positive first impression.
Answered central telephone system and directed calls accordingly.
Tracked orders and notified customers of status or potential delays.
Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Processed and entered customer orders into database and provided proactive customer service for accounts.