Summary
Overview
Work History
Education
Skills
drawing, painting, art, animal care, time with my children
Additional Information
Timeline
Generic

Danielle Toms

Summary

Adept at enhancing patient wellbeing and safety, my time in aged care has showcased my commitment to providing exceptional patient care and support. Leveraging skills in Alzheimer's and dementia care, palliative care and basic life support, I excel in fostering a compassionate caring environment.

I am a certified Nursing Assistant with 4 years of successful aged care experience, i am personable and compassionate with superior communication and rapport-building skills. I have a strong commitment to comprehensive and individualized patient care.

I demonstrate strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. I bring a positive attitude and commitment to continuous learning and growth.

Overview

19
19
years of professional experience

Work History

AIN

St Josephs Aged Care
11.2020 - Current
  • Provided high-quality personal care services such as bathing, personal hygiene, dressing, and feeding ensuring patient dignity is upheld.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly in correctly allocated bins.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Housekeeper/Receptionist Assistant

Comfort Inn Hotel
03.2017 - 12.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.

Cook/Shop Assistant

Pizza Capers
04.2015 - 02.2016
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared pizzas efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Waitress

Cappello's Cafe
08.2014 - 03.2015
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Shop Assistant/waitress

Star Central Cafe
03.2008 - 01.2009
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
    • Preparedared food and drink orders, cooking, juicing and sandwich making.

Waitress

Cubana Hotel
10.2005 - 11.2008
  • served a set three course menu to over 55's tour group, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and requests while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • general kitchen cleaning tasks and maintaining a hygienic working environment

Education

Certificate III - Individual Support

ACE Community College
Lismore, NSW
02.2020

Skills

  • Patient Care
  • Compassionate
  • Alzheimer's and Dementia Care
  • Basic Life Support
  • Dressing assistance
  • Safety Precautions
  • Patient-focused care
  • Dementia and Alzheimer's knowledge
  • Mobility Assistance
  • Documenting behaviors
  • Feeding Assistance
  • Positioning Patients
  • End of life care
  • Transfer Techniques
  • Supporting personal needs
  • Maintaining privacy
  • Restraint Application
  • Activities of Daily Living ADL Support
  • Palliative care experience
  • Experience with combative residents/patients
  • Experienced in behaviours of concern

drawing, painting, art, animal care, time with my children

In my free time to relax i like to draw, paint and create art. 

I am also very passionate about my family, including my pets. 

Additional Information

I am a single mother to three wonderful children, two teenage boys who are 13 and 15 and my 7 year old daughter.

Timeline

AIN

St Josephs Aged Care
11.2020 - Current

Housekeeper/Receptionist Assistant

Comfort Inn Hotel
03.2017 - 12.2017

Cook/Shop Assistant

Pizza Capers
04.2015 - 02.2016

Waitress

Cappello's Cafe
08.2014 - 03.2015

Shop Assistant/waitress

Star Central Cafe
03.2008 - 01.2009

Waitress

Cubana Hotel
10.2005 - 11.2008

Certificate III - Individual Support

ACE Community College

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Danielle Toms