Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Traynor

Kirrawee,NSW

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

28
28
years of professional experience

Work History

Store Manager

Kirrawee Pic A Pet
03.2011 - 05.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Office Admistrator

Bankstown City Bowling Club
01.2000 - 01.2005
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Managed payroll operations for team 30 employees.
  • Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements.
  • Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Matched purchase orders with invoices and recorded necessary information.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Reconciled Poker Machines, TAB and Keno daily

Accounts Assistant

Heathcote Services Club
01.1995 - 01.1999
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Reconciled Poker Machines, Keno and TAB daily.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Completed payroll functions to facilitate accurate and prompt staff payments.
  • Completed financial reports, providing insight into performance, operations and cash flow.

Education

No Degree -

Kirrawee High School
Kirrawee, NSW

Skills

  • Shift Checklists
  • Accurate Cash Handling
  • Store Opening and Closing Procedures
  • Order Management
  • Sales Expertise
  • Customer Service
  • Inventory Management
  • Product and Service Sales
  • Bank and Safe Deposits

Timeline

Store Manager

Kirrawee Pic A Pet
03.2011 - 05.2023

Office Admistrator

Bankstown City Bowling Club
01.2000 - 01.2005

Accounts Assistant

Heathcote Services Club
01.1995 - 01.1999

No Degree -

Kirrawee High School

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Danielle Traynor