Danielle Ward
CABOOLTURE SOUTH,QLD
Summary
Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Red Rooster
CABOOLTURE SOUTH, QLD
01.2013 - Current
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Structured HR consulting services to support clients during organizational developments and changes.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Monitored progress by establishing plans, budgets and measuring results.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Education
High School Diploma -
Caboolture State High School
Caboolture, QLD11.2015
Skills
- Computer literate
- I always have a can-do attitude
- Communicating with customers
- Maintaining a safe and clean environment
- Running Solo Management shifts
- Training all crew in FOH/BOH
- Management team work and communication
- Stock Management
- POS Systems
- Mentoring and Coaching
- Time Management
- Upselling and Cross Selling
- Stock Rotations
- Hiring and Training
- Performance Evaluations
- Customer Experience
References
Rebecca Ward, Store Manager, Red Rooster, 0437 965 118
Ryan Randle- Assistant Manger, Red Rooster 0406 28 3023
Certification
- First Aid+ cpr
- Cert 3 in Children Services
- Assistant Manger
- Food safety
Timeline
Assistant Store Manager
Red Rooster
01.2013 - Current
High School Diploma -
Caboolture State High School
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