Danielle Bannon
Paradise Point,NSW
Summary
Dedicated operations specialist with a proven track record of leadership and strategic thinking. Seeking to leverage my extensive experience in managing high-performing teams, optimizing operational processes, and fostering cross-functional collaboration to contribute to a dynamic organization's success.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Office Experience Senior Manager
Boston Consulting Group
01.2025 - Current
- Lead and coach high-performing teams across Canberra, Melbourne, Sydney, Perth, and Brisbane, driving a culture of excellence through regular performance evaluations, mentoring, and development.
- Manage office budgets across all locations, ensuring efficient allocation of resources and cost-effective operations.
- Oversee risk management, security, and workplace health and safety (WHS) initiatives nationwide, maintaining compliance and safe working environments.
- Direct office-wide events and teaming activities, strengthening culture, collaboration, and employee engagement across all Australian offices.
Operations and Services Senior Manager
Boston Consulting Group – Canberra Office
04.2019 - 12.2024
- Note I Started as Office Manager at BCG Canberra in 2019 and have built my way up to this role
- Lead and mentor high-performing teams, fostering a culture of excellence through coaching, performance evaluations, and professional development.
- Oversee multiple business-critical functions, including serving as Travel Lead for BCG Australia, implementing new processes, liaising with global stakeholders, and monitoring KPIs to drive continuous improvement.
- Act as Security Officer for BCG Australia, managing employee clearances, compliance reporting, and alignment with Department of Defence guidelines through ongoing review and analysis.
- Collaborate cross-functionally to support recruiting, onboarding, marketing initiatives, and client events, ensuring seamless delivery and strong stakeholder engagement.
- Manage operations and workforce planning for the Canberra office, while leading strategic workforce planning across Operations in Australia and New Zealand to align resources with evolving business needs.
Executive Assistant
Medicare Reviews Unit, Medical Benefits Division, Department of Health
04.2018 - 04.2019
- Manage day-to-day operations for the Assistant Secretary (AS), including prioritising workloads, coordinating staff and client interactions, and overseeing time management.
- Lead the Senate Estimates process, preparing and collating briefs for clinical committees, FAS, Questions on Notice (QoNs), and other parliamentary requirements.
- Draft high-level documents including the Minister’s Office weekly report, AS briefings, and official correspondence.
- Coordinate committee meetings in SAP, including scheduling, travel, and accommodation arrangements.
- Oversee procurement, accounts processing, and administrative functions such as records management, leave registers, and property coordination, ensuring compliance with departmental policies.
Business Manager
Canberra Rape Crisis Centre, Canberra
10.2015 - 04.2018
- Directed internal operations, business functions, and staff management to ensure effective day-to-day performance across the organisation.
- Oversaw organisational strategy, business planning, HR management, and operational budgets, including financial reporting and contracts.
- Provided governance support through strategic reporting, Board secretariat responsibilities, and liaison with legal counsel on compliance, partnerships, and agreements.
- Led performance management processes and staff development while resolving workplace concerns and ensuring resources were in place for effective delivery.
- Coordinated major organisational events, including the annual Take Back the Night march, strengthening community engagement and visibility.
Executive Assistant to the General Manager and Mayor
Cooma Shire Council – Cooma NSW
11.2014 - 10.2015
- Provided high-level, confidential executive support to the General Manager and Mayor, including research, briefing preparation, and coordination of meetings.
- Compiled and distributed Council business papers, minutes, agendas, and reports to support effective governance and decision-making.
- Coordinated Council’s media and communications, including press releases, weekly advertising (Communique), and website updates, while liaising with local media outlets.
- Assisted in the production of key statutory documents, including the Annual Report and Management Plan, ensuring compliance and timely delivery.
- Supported delivery of the Community Strategic Plan and consultation programs, coordinating activities from Task Force directives and broader community engagement initiatives.
- This version is more concise, polished, and results-oriented, but still shows the breadth of responsibility across governance, communications, and community engagement.
Executive Assistant / Office Manager
Manteena Pty Ltd, Fyshwick ACT
05.2010 - 11.2014
- Managed the day-to-day operations of the CEO and General Manager, including workload prioritisation, client/staff liaison, and time management.
- Organised and supported Board and executive meetings, preparing agendas, board papers, minutes, and action follow-up.
- Oversaw company property management, liaising with clients, legal counsel, contractors, insurers, and tenants to ensure smooth operations.
- Supervised reception and office administration staff, setting performance goals, monitoring workloads, and providing coaching and development.
- Coordinated corporate events such as Board dinners, launches, staff functions, and annual celebrations.
- Supported strategic initiatives, including developing and implementing the Business Continuity Plan and Health & Wellness Program.
Office Manager/Executive Assistant
National Association of Forest Industries, Deakin West, ACT
05.2005 - 05.2010
Administrator/Customer Service Officer
CDR (Compact Disk Replacements), Narooma, NSW
08.2002 - 05.2005
Administrator / Second in Charge
Kresta Curtains and Blinds, Fyshwick, ACT
03.2000 - 08.2002
Customer Service Officer
Deakin Newsagency, Deakin, ACT
02.1997 - 03.2000
Education
Diploma - Management
Certificate III - Business Administration
Bachelor - Business Administration
University of Canberra
Certification
- Mental Health First Aid Officer certificate
- Holds NV1 Security Clearance
Timeline
Office Experience Senior Manager
Boston Consulting Group
01.2025 - Current
Operations and Services Senior Manager
Boston Consulting Group – Canberra Office
04.2019 - 12.2024
Executive Assistant
Medicare Reviews Unit, Medical Benefits Division, Department of Health
04.2018 - 04.2019
Business Manager
Canberra Rape Crisis Centre, Canberra
10.2015 - 04.2018
Executive Assistant to the General Manager and Mayor
Cooma Shire Council – Cooma NSW
11.2014 - 10.2015
Executive Assistant / Office Manager
Manteena Pty Ltd, Fyshwick ACT
05.2010 - 11.2014
Office Manager/Executive Assistant
National Association of Forest Industries, Deakin West, ACT
05.2005 - 05.2010
Administrator/Customer Service Officer
CDR (Compact Disk Replacements), Narooma, NSW
08.2002 - 05.2005
Administrator / Second in Charge
Kresta Curtains and Blinds, Fyshwick, ACT
03.2000 - 08.2002
Customer Service Officer
Deakin Newsagency, Deakin, ACT
02.1997 - 03.2000
Certificate III - Business Administration
Bachelor - Business Administration
University of Canberra