Summary
Overview
Work History
Education
Certification
Timeline
Generic

Danielle Bannon

Paradise Point,NSW

Summary

Dedicated operations specialist with a proven track record of leadership and strategic thinking. Seeking to leverage my extensive experience in managing high-performing teams, optimizing operational processes, and fostering cross-functional collaboration to contribute to a dynamic organization's success.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Office Experience Senior Manager

Boston Consulting Group
01.2025 - Current
  • Lead and coach high-performing teams across Canberra, Melbourne, Sydney, Perth, and Brisbane, driving a culture of excellence through regular performance evaluations, mentoring, and development.
  • Manage office budgets across all locations, ensuring efficient allocation of resources and cost-effective operations.
  • Oversee risk management, security, and workplace health and safety (WHS) initiatives nationwide, maintaining compliance and safe working environments.
  • Direct office-wide events and teaming activities, strengthening culture, collaboration, and employee engagement across all Australian offices.

Operations and Services Senior Manager

Boston Consulting Group – Canberra Office
Canberra
04.2019 - 12.2024
  • Note I Started as Office Manager at BCG Canberra in 2019 and have built my way up to this role
  • Lead and mentor high-performing teams, fostering a culture of excellence through coaching, performance evaluations, and professional development.
  • Oversee multiple business-critical functions, including serving as Travel Lead for BCG Australia, implementing new processes, liaising with global stakeholders, and monitoring KPIs to drive continuous improvement.
  • Act as Security Officer for BCG Australia, managing employee clearances, compliance reporting, and alignment with Department of Defence guidelines through ongoing review and analysis.
  • Collaborate cross-functionally to support recruiting, onboarding, marketing initiatives, and client events, ensuring seamless delivery and strong stakeholder engagement.
  • Manage operations and workforce planning for the Canberra office, while leading strategic workforce planning across Operations in Australia and New Zealand to align resources with evolving business needs.

Executive Assistant

Medicare Reviews Unit, Medical Benefits Division, Department of Health
04.2018 - 04.2019
  • Manage day-to-day operations for the Assistant Secretary (AS), including prioritising workloads, coordinating staff and client interactions, and overseeing time management.
  • Lead the Senate Estimates process, preparing and collating briefs for clinical committees, FAS, Questions on Notice (QoNs), and other parliamentary requirements.
  • Draft high-level documents including the Minister’s Office weekly report, AS briefings, and official correspondence.
  • Coordinate committee meetings in SAP, including scheduling, travel, and accommodation arrangements.
  • Oversee procurement, accounts processing, and administrative functions such as records management, leave registers, and property coordination, ensuring compliance with departmental policies.

Business Manager

Canberra Rape Crisis Centre, Canberra
Canberra
10.2015 - 04.2018
  • Directed internal operations, business functions, and staff management to ensure effective day-to-day performance across the organisation.
  • Oversaw organisational strategy, business planning, HR management, and operational budgets, including financial reporting and contracts.
  • Provided governance support through strategic reporting, Board secretariat responsibilities, and liaison with legal counsel on compliance, partnerships, and agreements.
  • Led performance management processes and staff development while resolving workplace concerns and ensuring resources were in place for effective delivery.
  • Coordinated major organisational events, including the annual Take Back the Night march, strengthening community engagement and visibility.

Executive Assistant to the General Manager and Mayor

Cooma Shire Council – Cooma NSW
Cooma, NSW
11.2014 - 10.2015
  • Provided high-level, confidential executive support to the General Manager and Mayor, including research, briefing preparation, and coordination of meetings.
  • Compiled and distributed Council business papers, minutes, agendas, and reports to support effective governance and decision-making.
  • Coordinated Council’s media and communications, including press releases, weekly advertising (Communique), and website updates, while liaising with local media outlets.
  • Assisted in the production of key statutory documents, including the Annual Report and Management Plan, ensuring compliance and timely delivery.
  • Supported delivery of the Community Strategic Plan and consultation programs, coordinating activities from Task Force directives and broader community engagement initiatives.
  • This version is more concise, polished, and results-oriented, but still shows the breadth of responsibility across governance, communications, and community engagement.

Executive Assistant / Office Manager

Manteena Pty Ltd, Fyshwick ACT
Fyshwick, ACT
05.2010 - 11.2014
  • Managed the day-to-day operations of the CEO and General Manager, including workload prioritisation, client/staff liaison, and time management.
  • Organised and supported Board and executive meetings, preparing agendas, board papers, minutes, and action follow-up.
  • Oversaw company property management, liaising with clients, legal counsel, contractors, insurers, and tenants to ensure smooth operations.
  • Supervised reception and office administration staff, setting performance goals, monitoring workloads, and providing coaching and development.
  • Coordinated corporate events such as Board dinners, launches, staff functions, and annual celebrations.
  • Supported strategic initiatives, including developing and implementing the Business Continuity Plan and Health & Wellness Program.

Office Manager/Executive Assistant

National Association of Forest Industries, Deakin West, ACT
Deakin West, ACT
05.2005 - 05.2010

Administrator/Customer Service Officer

CDR (Compact Disk Replacements), Narooma, NSW
Narooma, NSW
08.2002 - 05.2005

Administrator / Second in Charge

Kresta Curtains and Blinds, Fyshwick, ACT
Fyshwick, ACT
03.2000 - 08.2002

Customer Service Officer

Deakin Newsagency, Deakin, ACT
Deakin, ACT
02.1997 - 03.2000

Education

Diploma - Management

Certificate III - Business Administration

Bachelor - Business Administration

University of Canberra

Certification

  • Mental Health First Aid Officer certificate
  • Holds NV1 Security Clearance

Timeline

Office Experience Senior Manager

Boston Consulting Group
01.2025 - Current

Operations and Services Senior Manager

Boston Consulting Group – Canberra Office
04.2019 - 12.2024

Executive Assistant

Medicare Reviews Unit, Medical Benefits Division, Department of Health
04.2018 - 04.2019

Business Manager

Canberra Rape Crisis Centre, Canberra
10.2015 - 04.2018

Executive Assistant to the General Manager and Mayor

Cooma Shire Council – Cooma NSW
11.2014 - 10.2015

Executive Assistant / Office Manager

Manteena Pty Ltd, Fyshwick ACT
05.2010 - 11.2014

Office Manager/Executive Assistant

National Association of Forest Industries, Deakin West, ACT
05.2005 - 05.2010

Administrator/Customer Service Officer

CDR (Compact Disk Replacements), Narooma, NSW
08.2002 - 05.2005

Administrator / Second in Charge

Kresta Curtains and Blinds, Fyshwick, ACT
03.2000 - 08.2002

Customer Service Officer

Deakin Newsagency, Deakin, ACT
02.1997 - 03.2000

Certificate III - Business Administration

Bachelor - Business Administration

University of Canberra

Diploma - Management

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Danielle Bannon