Danielle Clifford
Shelly Beach,NSW
Summary
Finance Broker with a strong background in providing exceptional financial solutions, tailored to individual client needs. Noteworthy capabilities include keen market analysis, negotiation skills and customer relationship management. Significant impact made in through improving clients financial health and increased loan approvals. Possess an unwavering commitment to maintaining ethical standards while delivering high-quality brokerage services.
Overview
15
15
years of professional experience
Work History
Director
Seed Finance Broking
Long Jetty, NSW
05.2018 - Current
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed budgeting and financial planning processes for the organization.
- Identified opportunities for improvement in operational performance metrics.
- Developed financial plans for clients to meet their short-term and long-term goals.
- Assessed client's risk tolerance, needs and objectives before recommending suitable products or services.
- Negotiated terms of loan contracts with lenders on behalf of clients.
- Researched the market to identify potential investment opportunities.
- Prepared detailed financial reports outlining current positions and future projections.
- Analyzed credit applications to assess creditworthiness of applicants.
- Maintained records of all transactions in accordance with regulatory requirements.
- Advised clients on best strategies for tax minimization and wealth accumulation.
- Identified areas where improvements could be made to enhance efficiency and profitability.
- Monitored changes in the financial markets to ensure timely action when needed.
- Conducted due diligence reviews on prospective investments prior to recommendation.
- Provided ongoing support and advice to existing customers regarding their investments.
- Reviewed customer accounts periodically to ensure they are compliant with regulations.
- Utilized software programs such as Excel, Access, Word., for data analysis purposes.
- Attended seminars and conferences related to finance industry developments.
- Established relationships with various lenders in order to secure competitive rates for clients.
- Educated clients about different types of investments available in the marketplace.
- Resolved any customer service issues that arose during transactions or afterwards.
- Ensured compliance with relevant laws, regulations, codes of practice and company policies.
- Developed and maintained relationships with customers and assisted in generating sales opportunities.
- Built positive and productive customer connections to drive consistent sales.
- Discussed client financial options to keep customers informed regarding transactions.
- Analyzed customer requirements and recommended efficient investment products.
- Monitored market trends, competitor strategies and market suppliers to evaluate opportunities to reduce costs.
- Applied strict company and regulatory standards when producing contracts and documentation.
- Promoted insurance and products to individuals and businesses and analyzed and determined financial viability and productivity of target products and services.
- Investigated financial resources and creditworthiness.
- Developed solutions to meet market gaps and drive company sales.
- Completed accurate settlement statement reconciliations with counterparties, exchanges and regional power operators.
Program Coordinator
SenseAbility
Tumbi Umbi, NSW
07.2013 - 04.2014
- Drafted communications about upcoming events or changes in policy and procedures for internal distribution.
- Served as a liaison between external organizations and partners involved in delivering programming services.
- Developed and implemented program activities according to established goals and objectives.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
- Maintained up-to-date records related to program activities.
- Ensured timely completion of project deliverables within budget constraints.
- Prepared reports on progress towards program goals for management review.
- Participated in the development of new programs or modifications to existing programs.
- Conducted research into best practices for program delivery, including methods for increasing efficiency and effectiveness.
- Assisted in developing training materials and providing instruction on how to use them effectively.
- Facilitated communication between team members by organizing regular meetings and conference calls.
- Organized special events related to the promotion or awareness of the program's mission or purpose.
- Responded promptly to inquiries from stakeholders concerning various aspects of programming initiatives.
- Collaborated with community leaders, organizations and public agencies to promote programs within community.
- Evaluated program effectiveness to develop improved methods.
- Explained program offerings and requirements to participants and answered related questions.
- Developed and implemented new program features to address needs.
- Developed brochures, newsletters and flyers to create promotional literature for program.
Funding Coordinator/Senior Program Manager
Coast Shelter
Gosford, NSW
08.2009 - 06.2013
- Reviewed and processed applications for funding to ensure accuracy and completeness.
- Conducted research on potential funders, including public agencies, private foundations, corporations, and individuals.
- Prepared grant proposals, letters of inquiry, budgets, and other related materials in accordance with funder requirements.
- Maintained contact with existing funders to ensure that relationships were properly managed.
- Provided guidance on grant-writing techniques to staff members involved in fundraising efforts.
- Organized grant-related files and maintained an up-to-date database of current grant opportunities.
- Collaborated with program staff to develop strategies for obtaining new sources of funding.
- Assisted in planning special events for donors or prospects as needed.
- Attended meetings with funders or prospects as requested by senior management.
- Identified potential new sources of funding through online resources or networking opportunities.
- Participated actively in professional organizations related to fundraising and philanthropy.
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
- Collaborated with teams across departments to develop effective strategies for executing programs.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Assisted in developing training materials for new hires involved in the program activities.
- Reviewed customer feedbacks on a regular basis in order to identify potential areas of improvement in service delivery.
- Designed surveys for customers seeking feedback on their experience with the program offerings.
- Facilitated workshops designed to educate stakeholders about best practices for managing programs successfully.
- Created presentations outlining proposed solutions for addressing challenges encountered during program execution.
- Participated actively in brainstorming sessions focused on improving existing processes or creating innovative approaches for delivering services more efficiently.
Education
Diploma - Finance And Mortgage Broking Management
AAMC Training Group
Sydney, NSW04-2018
Bachelor of Social Science - Family And Community Services
University of Newcastle
Newcastle, NSW12-2008
Diploma - Community Welfare Work
TAFE NSW- Hunter Institute
Ourimbah, NSW12-2006
Certificate IVYouth Work - Youth Work
TAFE NSW- Hunter Institute
Ourimbah, NSW12-2005
Skills
- Regulatory Compliance
- Client Support
- Business Growth
- Market Research
- Teamwork and Collaboration
- Professional Demeanor
- Attention to Detail
- Critical Thinking
Timeline
Director
Seed Finance Broking
05.2018 - Current
Program Coordinator
SenseAbility
07.2013 - 04.2014
Funding Coordinator/Senior Program Manager
Coast Shelter
08.2009 - 06.2013
Diploma - Finance And Mortgage Broking Management
AAMC Training Group
Bachelor of Social Science - Family And Community Services
University of Newcastle
Diploma - Community Welfare Work
TAFE NSW- Hunter Institute
Certificate IVYouth Work - Youth Work
TAFE NSW- Hunter Institute
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