Danika Duggal
Melbourne,VIC
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant
Chemist Warehouse
03.2022 - Current
- Assisted customers in locating over-the-counter products, improving their overall shopping experience.
- Maintained a clean and organized workspace, promoting a positive environment for customers and staff alike.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Re-stocked shelves with prescribed medications and health care products.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted store management with general retail tasks such as merchandising displays and cashier duties when needed.
Red Cross Volunteer
Red Cross
01.2021 - 02.2021
- Improved overall store appearance through regular cleaning tasks and maintenance activities.
- Resolved customer issues promptly, demonstrating excellent problem-solving skills and professionalism.
- Developed strong product knowledge to effectively answer customer questions and recommend appropriate items.
- Boosted store sales by creating visually appealing and organized merchandise displays.
- Provided efficient cashier services, ensuring accurate transactions and minimizing wait times for customers.
Assisting Role Dental Clinic
McGrath Dental Clinic
11.2020 - 12.2020
- Helped patients complete necessary medical forms and documentation.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Education
Bachelor of Science - Biochemistry
Monash University
Melbourne, VIC12.2024
High School Diploma -
Mackillop College Werribee
Werribee, VIC12.2021
Skills
- Laboratory techniques
- Safety processes and procedures
- Research methods
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
- Microsoft Excel
- Staff Training
- Prioritization
Languages
Hindi
Native or Bilingual
Timeline
Pharmacy Assistant
Chemist Warehouse
03.2022 - Current
Red Cross Volunteer
Red Cross
01.2021 - 02.2021
Assisting Role Dental Clinic
McGrath Dental Clinic
11.2020 - 12.2020
Bachelor of Science - Biochemistry
Monash University
High School Diploma -
Mackillop College Werribee
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