Summary
Overview
Work History
Education
Skills
Qualifications
referees
Timeline
Generic

Danika McGuire

Electrona,TAS

Summary

I believe I have impeccable time management skills, allowing me to complete tasks well within time frames. I believe I am a team player with respect for and from my peers along with a strong work ethic.

I provide excellent service at all times. I am reliable, punctual, highly motivated and foremost trustworthy. I have both a high level of skills and attributes that are transferable in many areas of employment. I hold myself to a very high standard and always consider both the business and customer in all that I do. I am a fast learner who loves a challenge and my proven commitment would make a dedicated and valuable employee.


I enjoy the stability of my current role and have welcomed the opportunity to expand and consolidate my customer service skills. I have attained many skills and attributes that make me a valuable employee and asset to the company. I now seek to obtain a position that allows me to step out of my comfort zone, broaden my skill set and challenge myself

Overview

9
9
years of professional experience

Work History

Customer Service Manager

Bargain Car Rentals
06.2022 - Current

Call Centre Assistant Manager

Bargain Car Rentals
02.2021 - 06.2023

Customer Service Representative

Southern Communications Network
01.2017 - 10.2020

Customer Service Cashier

McDonalds
09.2015 - 01.2017

Education

High School Diploma -

Dominic College
Glenorchy, TAS
12.2012

Certificate II in Construction -

Elizabeth College
Hobart, TAS
12.2012

Skills

    Proficient typing 60wpm

  • Accurate Data Entry
  • Exceptional customer service
  • Customer complaint resolution
  • Ensure adequate resourcing, leave entitlements and policy and procedures relating to employees are met and workloads are managed
  • Onboard and induct all new employees, deliver the vision and values training and business philosophy
  • Provide coaching and performance reviews as well as follow up all topics raised by individuals within the business
  • Strong Leadership Abilities
  • Empathy and Emotional Intelligence
  • Problem-Solving and Decision-Making Skills

Qualifications

  • Diploma in Leadership and Management
  • First Aid Certificate
  • Certificate II in Construction Business Administration
  • White Card
  • RSA
  • Provisional Tasmanian Driver’s License
  • Proficient knowledge of SmartMove software (premiere dispatching software)
  • Working with vulnerable people

referees

Mrs Kara Glover

Manager

Bargain Car Rentals 

0466 655 206


Mr Josef Aalto

Manager

Bargain Car Rentals

0413 766 401

Timeline

Customer Service Manager

Bargain Car Rentals
06.2022 - Current

Call Centre Assistant Manager

Bargain Car Rentals
02.2021 - 06.2023

Customer Service Representative

Southern Communications Network
01.2017 - 10.2020

Customer Service Cashier

McDonalds
09.2015 - 01.2017

High School Diploma -

Dominic College

Certificate II in Construction -

Elizabeth College
Danika McGuire